Suncrest Home Health

Home health agency · 7900 Triad Center Drive, Suite 250, Greensboro, NC 27409

📞 (336) 668-4558

Quality of patient care star rating · Patient survey: 3★

43/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 09/19/1984 · CCN 347120
Rank in Greensboro: #6 of 6 home health agencies
Rank in North Carolina: #144 of 156 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 996
Medicare spending: Same as the national average per episode
Service area: 58 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	92.6%	98.2%	96.5%	Worse
Checked flu shot status	62.7%	65.3%	64.2%	Worse
Patients improved at walking or moving around	88.9%	91.7%	88.6%	About the same
Patients improved at getting in and out of bed	93.4%	93.3%	89.7%	Better
Patients improved at bathing	90.1%	93.1%	90.6%	About the same
Patients' breathing improved	91.7%	93.8%	91.3%	About the same
Patients improved at taking oral medications	86.8%	91%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.4%	0.2%	0.2%	About the same
Timely action on medication issues	93.6%	94.8%	94.5%	About the same
Falls with major injury (lower is better)	2.2%	1%	0.9%	Worse
Discharge function score	64%	75.6%	71.7%	Worse
Health info sent to next provider	80.5%	79.4%	81.2%	About the same
Health info given to patient	89%	91.5%	92.2%	Worse
Discharged to community (risk-adjusted)	87.6%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.2%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	87%	91%	89%	Worse
Team communicated well	83%	88%	86%	Worse
Discussed medicines, pain and home safety	81%	85%	82%	About the same
Rated agency 9 or 10 out of 10	82%	88%	85%	Worse
Would definitely recommend	75%	82%	79%	Worse

Based on 222 completed surveys (18% response rate).

Location and service area

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ZIP codes served (58)

27009, 27012, 27023, 27025, 27027, 27040, 27045, 27048, 27051, 27052, 27101, 27103, 27104, 27105, 27106, 27107, 27127, 27214, 27215, 27217, 27233, 27235, 27244, 27249, 27253, 27258, 27260, 27262, 27263, 27265, 27282, 27283, 27284, 27288, 27289, 27301, 27302, 27310, 27311, 27313, 27317, 27320, 27326, 27349, 27357, 27358, 27360, 27370, 27377, 27401, 27403, 27405, 27406, 27407, 27408, 27409, 27410, 27455