Bayada Home Health Care, Inc

Home health agency · 1313 Carolina Street, Greensboro, NC 27401

📞 (336) 315-7601

Quality of patient care star rating · Patient survey: 4★

50/ 100

Average

At a glance

Ownership: Non-Profit
Medicare-certified: Since 05/31/1995 · CCN 347211
Rank in Greensboro: #3 of 6 home health agencies
Rank in North Carolina: #116 of 156 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 905
Medicare spending: 9% less than the national average per episode
Service area: 47 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 8.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.3%	98.2%	96.5%	Better
Checked flu shot status	64.2%	65.3%	64.2%	About the same
Patients improved at walking or moving around	87.1%	91.7%	88.6%	Worse
Patients improved at getting in and out of bed	88.5%	93.3%	89.7%	Worse
Patients improved at bathing	87.7%	93.1%	90.6%	Worse
Patients' breathing improved	88.7%	93.8%	91.3%	Worse
Patients improved at taking oral medications	84.9%	91%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.3%	0.2%	0.2%	About the same
Timely action on medication issues	88.4%	94.8%	94.5%	Worse
Falls with major injury (lower is better)	1.2%	1%	0.9%	About the same
Discharge function score	76.9%	75.6%	71.7%	Better
Health info sent to next provider	73%	79.4%	81.2%	Worse
Health info given to patient	89.4%	91.5%	92.2%	Worse
Discharged to community (risk-adjusted)	89.9%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.1%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	90%	91%	89%	About the same
Team communicated well	89%	88%	86%	Better
Discussed medicines, pain and home safety	86%	85%	82%	Better
Rated agency 9 or 10 out of 10	90%	88%	85%	Better
Would definitely recommend	83%	82%	79%	Better

Based on 304 completed surveys (23% response rate).

Location and service area

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ZIP codes served (47)

27025, 27027, 27048, 27214, 27215, 27217, 27233, 27235, 27244, 27249, 27253, 27258, 27260, 27262, 27263, 27265, 27278, 27282, 27283, 27284, 27288, 27298, 27301, 27302, 27310, 27313, 27317, 27320, 27323, 27326, 27340, 27342, 27349, 27357, 27358, 27377, 27401, 27403, 27404, 27405, 27406, 27407, 27408, 27409, 27410, 27416, 27455