Interim Healthcare of the Triad

Home health agency · 2100-T West Cornwallis Drive, Greensboro, NC 27408

📞 (336) 282-9701

Quality of patient care star rating · Patient survey: 3★

50/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 11/29/2000 · CCN 347232
Rank in Greensboro: #2 of 6 home health agencies
Rank in North Carolina: #114 of 156 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 30
Medicare spending: 40% less than the national average per episode
Service area: 33 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 14 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.3%	98.2%	96.5%	Better
Checked flu shot status	73.1%	65.3%	64.2%	Better
Patients improved at walking or moving around	90.1%	91.7%	88.6%	Better
Patients improved at getting in and out of bed	100%	93.3%	89.7%	Better
Patients improved at bathing	90.4%	93.1%	90.6%	About the same
Patients' breathing improved	100%	93.8%	91.3%	Better
Patients improved at taking oral medications	100%	91%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	90.9%	94.8%	94.5%	Worse
Falls with major injury (lower is better)	1.5%	1%	0.9%	About the same
Discharge function score	81.5%	75.6%	71.7%	Better
Health info sent to next provider	15.2%	79.4%	81.2%	Worse
Health info given to patient	79.7%	91.5%	92.2%	Worse
Discharged to community (risk-adjusted)	79.1%	—	77.7%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	90%	91%	89%	About the same
Team communicated well	85%	88%	86%	About the same
Discussed medicines, pain and home safety	67%	85%	82%	Worse
Rated agency 9 or 10 out of 10	86%	88%	85%	About the same
Would definitely recommend	76%	82%	79%	Worse

Based on 43 completed surveys (19% response rate).

Location and service area

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ZIP codes served (33)

27012, 27030, 27051, 27101, 27103, 27104, 27105, 27106, 27107, 27127, 27239, 27258, 27260, 27262, 27263, 27265, 27282, 27284, 27292, 27295, 27301, 27320, 27360, 27370, 27401, 27403, 27405, 27406, 27407, 27408, 27409, 27410, 27455