Sentara Home Care Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Riverside Home Health
Home health agency · 856 J Clyde Morris Blvd Suite C, Newport News, VA 23601
Quality of patient care star rating · Patient survey: 5★
57/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 05/12/1993 · CCN 497467
- Rank in Newport News
- #1 of 5 home health agencies
- Rank in Virginia
- #57 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 4,804
- Medicare spending
- 6% less than the national average per episode
- Service area
- 93 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.3% | 96.8% | 96.5% | Better |
| Checked flu shot status | 65.5% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 86.8% | 88.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 88.8% | 90.8% | 89.7% | About the same |
| Patients improved at bathing | 88.9% | 90.3% | 90.6% | Worse |
| Patients' breathing improved | 91.9% | 91.7% | 91.3% | About the same |
| Patients improved at taking oral medications | 84.2% | 88% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 96.3% | 95.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.6% | 0.9% | 0.9% | About the same |
| Discharge function score | 80.6% | 73.6% | 71.7% | Better |
| Health info sent to next provider | 94.4% | 78% | 81.2% | Better |
| Health info given to patient | 96.7% | 92.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 95% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 7.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 87% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 86% | 80% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 90% | 85% | 85% | Better |
| Would definitely recommend | 82% | 79% | 79% | Better |
Based on 388 completed surveys (25% response rate).
Location and service area
ZIP codes served (93)
23001, 23003, 23011, 23018, 23021, 23025, 23030, 23031, 23032, 23035, 23043, 23045, 23050, 23056, 23061, 23062, 23064, 23066, 23068, 23070, 23071, 23072, 23076, 23079, 23089, 23091, 23092, 23108, 23109, 23110, 23119, 23124, 23125, 23128, 23130, 23138, 23140, 23149, 23156, 23163, 23168, 23169, 23175, 23176, 23178, 23180, 23181, 23184, 23185, 23187, 23188, 23304, 23314, 23424, 23430, 23432, 23433, 23434, 23435, 23436, 23487, 23601, 23602, 23603, 23604, 23605, 23606, 23607, 23608, 23651, 23661, 23662, 23663, 23664, 23665, 23666, 23669, 23690, 23692, 23693, 23696, 23837, 23839, 23846, 23851, 23866, 23878, 23881, 23883, 23888, 23890, 23898, 23899
Other home health agencies in Newport News
Personal Touch Homecare of VA
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
44/ 100
Virginia Health Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
35/ 100
Hope in Home Care, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
25/ 100
Frequently asked questions
Is Riverside Home Health Medicare-certified?
Yes. Riverside Home Health (CMS Certification Number 497467) has been Medicare-certified since 05/12/1993, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Riverside Home Health compare to other home health agencies in Newport News?
Riverside Home Health ranks #1 of 5 home health agencies based in Newport News on the Scorecard score, with 3.5 stars.
What areas does Riverside Home Health serve?
Riverside Home Health reports serving 93 ZIP codes to CMS, including 23001, 23003, 23011, 23018, 23021. Call (757) 594-4600 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Riverside Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.