Riverside Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
57/ 100
Hope in Home Care, LLC
Home health agency · 11835 Rock Landing Dr Hope Center, Newport News, VA 23606
Quality of patient care star rating · Patient survey: 4★
25/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/10/2003 · CCN 497581
- Rank in Newport News
- #5 of 5 home health agencies
- Rank in Virginia
- #190 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 86
- Medicare spending
- 26% less than the national average per episode
- Service area
- 49 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 0 of 14 reported measures, worse on 12.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 90.4% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 55.6% | 67% | 64.2% | Worse |
| Patients improved at walking or moving around | 51.1% | 88.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 60.4% | 90.8% | 89.7% | Worse |
| Patients improved at bathing | 48.1% | 90.3% | 90.6% | Worse |
| Patients' breathing improved | 63.7% | 91.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 49.7% | 88% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.8% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 76.1% | 95.6% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0% | 0.9% | 0.9% | About the same |
| Discharge function score | 51.8% | 73.6% | 71.7% | Worse |
| Health info sent to next provider | 44.2% | 78% | 81.2% | Worse |
| Health info given to patient | 39.7% | 92.6% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 72.2% | — | 77.7% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 87% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 82% | 80% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 83% | 85% | 85% | Worse |
| Would definitely recommend | 82% | 79% | 79% | Better |
Based on 52 completed surveys (15% response rate).
Location and service area
ZIP codes served (49)
23314, 23320, 23321, 23322, 23323, 23324, 23325, 23430, 23435, 23451, 23452, 23453, 23454, 23455, 23456, 23462, 23464, 23502, 23503, 23504, 23505, 23507, 23508, 23509, 23510, 23513, 23517, 23518, 23523, 23601, 23602, 23605, 23606, 23607, 23608, 23661, 23662, 23663, 23664, 23666, 23669, 23692, 23693, 23696, 23701, 23702, 23703, 23704, 23707
Other home health agencies in Newport News
Sentara Home Care Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Personal Touch Homecare of VA
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
44/ 100
Virginia Health Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
35/ 100
Frequently asked questions
Is Hope in Home Care, LLC Medicare-certified?
Yes. Hope in Home Care, LLC (CMS Certification Number 497581) has been Medicare-certified since 07/10/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Hope in Home Care, LLC compare to other home health agencies in Newport News?
Hope in Home Care, LLC ranks #5 of 5 home health agencies based in Newport News on the Scorecard score, with 1.5 stars.
What areas does Hope in Home Care, LLC serve?
Hope in Home Care, LLC reports serving 49 ZIP codes to CMS, including 23314, 23320, 23321, 23322, 23323. Call (757) 873-3410 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Hope in Home Care, LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.