Bayada Home Health Care, Inc

Home health agency · 1605 Westbrook Plaza Drive Suite 401, Winston-Salem, NC 27103

📞 (336) 891-6523

Quality of patient care star rating · Patient survey: 5★

52/ 100

Average

At a glance

Ownership: Non-Profit
Medicare-certified: Since 11/27/1991 · CCN 347187
Rank in Winston-Salem: #7 of 7 home health agencies
Rank in North Carolina: #104 of 156 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 1,619
Medicare spending: 2% less than the national average per episode
Service area: 65 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.9%	98.2%	96.5%	Better
Checked flu shot status	58.6%	65.3%	64.2%	Worse
Patients improved at walking or moving around	89.1%	91.7%	88.6%	About the same
Patients improved at getting in and out of bed	92.6%	93.3%	89.7%	Better
Patients improved at bathing	91.9%	93.1%	90.6%	Better
Patients' breathing improved	90%	93.8%	91.3%	Worse
Patients improved at taking oral medications	92%	91%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.2%	0.2%	0.2%	About the same
Timely action on medication issues	94.4%	94.8%	94.5%	About the same
Falls with major injury (lower is better)	1.9%	1%	0.9%	About the same
Discharge function score	76.4%	75.6%	71.7%	Better
Health info sent to next provider	81.4%	79.4%	81.2%	About the same
Health info given to patient	98.4%	91.5%	92.2%	Better
Discharged to community (risk-adjusted)	75%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.3%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.7%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	91%	89%	Better
Team communicated well	89%	88%	86%	Better
Discussed medicines, pain and home safety	83%	85%	82%	About the same
Rated agency 9 or 10 out of 10	90%	88%	85%	Better
Would definitely recommend	85%	82%	79%	Better

Based on 329 completed surveys (24% response rate).

Location and service area

Approximate location (ZIP code center). Open in Google Maps

ZIP codes served (65)

27006, 27007, 27009, 27011, 27012, 27016, 27017, 27018, 27019, 27020, 27021, 27022, 27023, 27024, 27025, 27028, 27030, 27040, 27041, 27042, 27043, 27045, 27046, 27047, 27050, 27051, 27052, 27053, 27055, 27101, 27102, 27103, 27104, 27105, 27106, 27107, 27127, 27203, 27205, 27262, 27265, 27284, 27317, 27405, 27407, 27409, 27410, 27455, 28606, 28621, 28624, 28635, 28642, 28649, 28651, 28654, 28659, 28665, 28669, 28670, 28676, 28683, 28685, 28689, 28697