Gentiva II
87% would definitely recommend
47/ 100
Not rated
Virginia Health Hospice
Hospice · 1103 William Styron, Sq S, Newport News, VA 23606
Not rated Family caregiver survey rating
15/ 100
Poor
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 01/26/2018 · CCN 491627
- Rank in Newport News
- #7 of 7 hospices
- Rank in Virginia
- #96 of 97 scored hospices
- Average daily census
- 56 patients
- County
- Newport News City
- Service area
- 50 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 1 of 3 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 89.8% | 96.6% | 96.2% | Worse |
| Visits in the last days of life | 36.5% | — | 48.3% | Worse |
| Hospice Care Index (0-10) | 10 | 9.2 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 0 of 7 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 70% | 81% | 82% | Worse |
| Always provided timely help | 69% | 76% | 78% | Worse |
| Always treated patient with respect | 82% | 90% | 91% | Worse |
| Right amount of emotional and spiritual support | 85% | 90% | 91% | Worse |
| Always got help for pain and symptoms | 59% | 76% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 60% | 81% | 83% | Worse |
| Would definitely recommend | 57% | 83% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 51.4% | — | 52.4% | About the same |
| Early live discharges (% live discharges) (lower is better) | 5.6% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 42.3% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 5.6% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.4% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $13,658 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 8.7 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.1% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 81% | — | 89.3% | Worse |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer12%
Dementia25%
Stroke13%
Heart/circulatory disease10%
Respiratory disease6%
Other conditions37%
Where care is provided
Private home23%
Assisted living14%
Nursing facility63%
Location and service area
ZIP codes served (50)
22432, 22473, 22482, 22503, 22539, 22576, 22578, 23009, 23021, 23025, 23061, 23062, 23072, 23168, 23185, 23188, 23260, 23314, 23320, 23322, 23325, 23430, 23434, 23451, 23452, 23454, 23455, 23462, 23503, 23505, 23518, 23601, 23602, 23603, 23605, 23606, 23607, 23608, 23661, 23662, 23663, 23664, 23666, 23669, 23690, 23692, 23693, 23696, 23701, 23883
Other hospices in Newport News
Riverside Hospice Care
83% would definitely recommend
45/ 100
Heartland Hospice (Newport News)
86% would definitely recommend
39/ 100
Affinity Care of Virginia LLC
77% would definitely recommend
37/ 100
Sentara Home Care Services - Newport News
78% would definitely recommend
36/ 100
Frequently asked questions
Is Virginia Health Hospice Medicare-certified?
Yes. Virginia Health Hospice (CMS Certification Number 491627) has been Medicare-certified since 01/26/2018, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Virginia Health Hospice compare to other hospices in Newport News?
Virginia Health Hospice ranks #7 of 7 hospices based in Newport News on the Scorecard score.
What areas does Virginia Health Hospice serve?
Virginia Health Hospice reports serving 50 ZIP codes to CMS, including 22432, 22473, 22482, 22503, 22539. Call (757) 223-1396 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Virginia Health Hospice. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.