Vcu Health at Home Health by Bayada

Home health agency · 6802 Paragon Place, Suite 201, Richmond, VA 23230

📞 (215) 393-9000

Quality of patient care star rating · Patient survey: 3★

45/ 100

Average

At a glance

Ownership: Non-Profit
Medicare-certified: Since 04/13/2022 · CCN 497792
Rank in Richmond: #5 of 10 home health agencies
Rank in Virginia: #125 of 191 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 1,123
Medicare spending: 3% less than the national average per episode
Service area: 70 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 16 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Started care in a timely manner	83.3%	96.8%	96.5%	Worse
Checked flu shot status	48.8%	67%	64.2%	Worse
Patients improved at walking or moving around	89.3%	88.4%	88.6%	About the same
Patients improved at getting in and out of bed	90.8%	90.8%	89.7%	Better
Patients improved at bathing	93.6%	90.3%	90.6%	Better
Patients' breathing improved	95.3%	91.7%	91.3%	Better
Patients improved at taking oral medications	91.2%	88%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.3%	0.3%	0.2%	About the same
Timely action on medication issues	93.1%	95.6%	94.5%	Worse
Falls with major injury (lower is better)	0.6%	0.9%	0.9%	About the same
Discharge function score	78.9%	73.6%	71.7%	Better
Health info sent to next provider	90.9%	78%	81.2%	Better
Health info given to patient	89.5%	92.6%	92.2%	Worse
Discharged to community (risk-adjusted)	82.9%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.3%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.9%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	88%	89%	89%	About the same
Team communicated well	85%	86%	86%	About the same
Discussed medicines, pain and home safety	81%	80%	82%	About the same
Rated agency 9 or 10 out of 10	80%	85%	85%	Worse
Would definitely recommend	76%	79%	79%	Worse

Based on 356 completed surveys (19% response rate).

Location and service area

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ZIP codes served (70)

22546, 22580, 23002, 23005, 23009, 23015, 23030, 23039, 23047, 23059, 23060, 23063, 23065, 23069, 23075, 23085, 23086, 23089, 23102, 23103, 23111, 23112, 23113, 23114, 23116, 23117, 23120, 23124, 23139, 23140, 23141, 23146, 23150, 23153, 23192, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23232, 23233, 23234, 23235, 23236, 23237, 23238, 23294, 23803, 23805, 23831, 23832, 23833, 23834, 23836, 23838, 23841, 23842, 23850, 23860, 23875, 23885