Custom Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
97/ 100
Not rated
UT Southwestern Home Health Care
Home health agency · 8200 Brookriver Drive Suite N500, Dallas, TX 75247
Quality of patient care star rating · Patient survey: 4★
49/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 10/26/1995 · CCN 678078
- Rank in Dallas
- #20 of 131 home health agencies
- Rank in Texas
- #528 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,159
- Medicare spending
- 5% less than the national average per episode
- Service area
- 116 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.4% | 96.8% | 96.5% | Better |
| Checked flu shot status | 73% | 64.4% | 64.2% | Better |
| Patients improved at walking or moving around | 72.6% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 83.8% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 77.7% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 85.9% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 78.9% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 96.9% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.2% | 1.2% | 0.9% | About the same |
| Discharge function score | 65.4% | 64% | 71.7% | Worse |
| Health info sent to next provider | 97.2% | 81.5% | 81.2% | Better |
| Health info given to patient | 98.7% | 90.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 85.3% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 89% | 89% | About the same |
| Team communicated well | 86% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 85% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 88% | 87% | 85% | Better |
| Would definitely recommend | 84% | 80% | 79% | Better |
Based on 159 completed surveys (23% response rate).
Location and service area
ZIP codes served (116)
75001, 75002, 75006, 75007, 75010, 75013, 75019, 75022, 75023, 75024, 75025, 75028, 75033, 75034, 75035, 75036, 75038, 75039, 75040, 75041, 75042, 75043, 75044, 75048, 75050, 75051, 75052, 75053, 75054, 75056, 75057, 75060, 75061, 75062, 75063, 75067, 75068, 75070, 75071, 75072, 75074, 75075, 75077, 75080, 75081, 75082, 75088, 75089, 75093, 75098, 75104, 75115, 75116, 75134, 75137, 75146, 75149, 75150, 75154, 75180, 75181, 75201, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75243, 75244, 75246, 75247, 75248, 75249, 75251, 75252, 75253, 75254, 75287, 76001, 76005, 76010, 76011, 76014, 76015, 76017, 76208
Other home health agencies in Dallas
First Call Home Health Agency Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Not rated
Guiding Home Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
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Sterling Care Home Health Agency
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70/ 100
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Scarlett Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
69/ 100
Frequently asked questions
Is UT Southwestern Home Health Care Medicare-certified?
Yes. UT Southwestern Home Health Care (CMS Certification Number 678078) has been Medicare-certified since 10/26/1995, which means it meets federal requirements and Medicare will pay for covered home health services.
How does UT Southwestern Home Health Care compare to other home health agencies in Dallas?
UT Southwestern Home Health Care ranks #20 of 131 home health agencies based in Dallas on the Scorecard score, with 2.5 stars.
What areas does UT Southwestern Home Health Care serve?
UT Southwestern Home Health Care reports serving 116 ZIP codes to CMS, including 75001, 75002, 75006, 75007, 75010. Call (214) 645-4570 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with UT Southwestern Home Health Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.