Custom Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
97/ 100
Not rated
Sterling Care Home Health Agency
Home health agency · 1140 Empire Central Dr Ste 645, Dallas, TX 75247
Not rated Quality of patient care star rating
70/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/19/2009 · CCN 747090
- Rank in Dallas
- #4 of 131 home health agencies
- Rank in Texas
- #61 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 229
- Medicare spending
- 14% less than the national average per episode
- Service area
- 22 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 0 of 1 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Discharged to community (risk-adjusted) | 38% | — | 77.7% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 100% | 89% | 89% | Better |
| Team communicated well | 100% | 86% | 86% | Better |
| Discussed medicines, pain and home safety | 100% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 82% | 87% | 85% | Worse |
| Would definitely recommend | 99% | 80% | 79% | Better |
Based on 4 completed surveys (14% response rate).
Location and service area
ZIP codes served (22)
75032, 75034, 75043, 75089, 75150, 75165, 75217, 75228, 75230, 75232, 75247, 75251, 76018, 76028, 76036, 76053, 76103, 76116, 76119, 76133, 76180, 76209
Other home health agencies in Dallas
First Call Home Health Agency Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Not rated
Guiding Home Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Not rated
Scarlett Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
69/ 100
Ls Healthcare Services LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
69/ 100
Not rated
Frequently asked questions
Is Sterling Care Home Health Agency Medicare-certified?
Yes. Sterling Care Home Health Agency (CMS Certification Number 747090) has been Medicare-certified since 02/19/2009, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Sterling Care Home Health Agency compare to other home health agencies in Dallas?
Sterling Care Home Health Agency ranks #4 of 131 home health agencies based in Dallas on the Scorecard score.
What areas does Sterling Care Home Health Agency serve?
Sterling Care Home Health Agency reports serving 22 ZIP codes to CMS, including 75032, 75034, 75043, 75089, 75150. Call (469) 688-0414 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Sterling Care Home Health Agency. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.