Custom Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
97/ 100
Not rated
United Plus Home Health LLC
Home health agency · 17330 Preston Road, Ste 150A - 2, Dallas, TX 75252
Quality of patient care star rating
47/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 12/29/2011 · CCN 747695
- Rank in Dallas
- #23 of 131 home health agencies
- Rank in Texas
- #573 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
- Service area
- 45 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 12 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.1% | 96.8% | 96.5% | Better |
| Checked flu shot status | 87.5% | 64.4% | 64.2% | Better |
| Patients improved at walking or moving around | 79.1% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 81.2% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 92.7% | 87.8% | 90.6% | Better |
| Patients' breathing improved | 76.2% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 75.7% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 2.6% | 0.2% | 0.2% | Worse |
| Timely action on medication issues | 98.1% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 1.2% | 0.9% | About the same |
| Discharge function score | 41.5% | 64% | 71.7% | Worse |
| Health info given to patient | 100% | 90.7% | 92.2% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community -; preventable readmissions -; preventable hospitalizations -.
What patients say (HHCAHPS survey)
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
Location and service area
ZIP codes served (45)
75002, 75007, 75010, 75036, 75043, 75048, 75052, 75067, 75069, 75074, 75078, 75081, 75082, 75093, 75115, 75125, 75126, 75165, 75167, 75181, 75204, 75212, 75216, 75243, 75252, 75254, 75442, 76001, 76006, 76013, 76015, 76028, 76039, 76051, 76053, 76104, 76107, 76110, 76132, 76133, 76134, 76137, 76140, 76244, 76262
Other home health agencies in Dallas
First Call Home Health Agency Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Not rated
Guiding Home Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Not rated
Sterling Care Home Health Agency
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
70/ 100
Not rated
Scarlett Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
69/ 100
Frequently asked questions
Is United Plus Home Health LLC Medicare-certified?
Yes. United Plus Home Health LLC (CMS Certification Number 747695) has been Medicare-certified since 12/29/2011, which means it meets federal requirements and Medicare will pay for covered home health services.
How does United Plus Home Health LLC compare to other home health agencies in Dallas?
United Plus Home Health LLC ranks #23 of 131 home health agencies based in Dallas on the Scorecard score, with 2.5 stars.
What areas does United Plus Home Health LLC serve?
United Plus Home Health LLC reports serving 45 ZIP codes to CMS, including 75002, 75007, 75010, 75036, 75043. Call (972) 537-5243 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with United Plus Home Health LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.