Custom Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
97/ 100
Not rated
Home Care Providers of Texas
Home health agency · 14114 Dallas Pkwy, Suite 530, Dallas, TX 75254
Quality of patient care star rating · Patient survey: 4★
28/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 09/15/2004 · CCN 453157
- Rank in Dallas
- #39 of 131 home health agencies
- Rank in Texas
- #1010 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,657
- Medicare spending
- 4% more than the national average per episode
- Service area
- 643 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 16 reported measures, worse on 12.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 85.2% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 62.2% | 64.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 74.2% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 76% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 79.4% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 77.5% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 79.4% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 97.6% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.5% | 1.2% | 0.9% | About the same |
| Discharge function score | 47.4% | 64% | 71.7% | Worse |
| Health info sent to next provider | 65% | 81.5% | 81.2% | Worse |
| Health info given to patient | 76.7% | 90.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 70.3% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 5.7% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.1% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 89% | 89% | About the same |
| Team communicated well | 82% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 81% | 83% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 85% | 87% | 85% | About the same |
| Would definitely recommend | 71% | 80% | 79% | Worse |
Based on 274 completed surveys (15% response rate).
Location and service area
ZIP codes served (643)
70616, 75001, 75002, 75006, 75007, 75010, 75013, 75019, 75022, 75023, 75024, 75025, 75028, 75032, 75033, 75034, 75035, 75036, 75038, 75039, 75040, 75041, 75042, 75043, 75044, 75048, 75050, 75051, 75052, 75053, 75054, 75056, 75057, 75060, 75061, 75062, 75063, 75065, 75067, 75068, 75069, 75070, 75071, 75072, 75074, 75075, 75077, 75080, 75081, 75082, 75087, 75088, 75089, 75093, 75094, 75098, 75103, 75104, 75109, 75114, 75115, 75116, 75119, 75125, 75126, 75134, 75137, 75141, 75142, 75146, 75149, 75150, 75152, 75154, 75156, 75157, 75158, 75159, 75160, 75161, 75165, 75167, 75172, 75173, 75180, 75181, 75182, 75189, 75201, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75243, 75244, 75246, 75247, 75248, 75249, 75251, 75252, 75253, 75254, 75287, 75407, 75409, 75440, 75454, 75455, 75457, 75497, 75503, 75555, 75556, 75558, 75559, 75563, 75565, 75567, 75568, 75571, 75572, 75601, 75602, 75603, 75604, 75605, 75630, 75631, 75633, 75636, 75638, 75640, 75644, 75645, 75647, 75650, 75651, 75652, 75654, 75656, 75657, 75662, 75667, 75668, 75670, 75672, 75681, 75683, 75684, 75686, 75691, 75692, 75693, 75701, 75702, 75703, 75704, 75706, 75708, 75750, 75751, 75752, 75754, 75755, 75758, 75763, 75765, 75766, 75773, 75778, 75783, 75789, 75791, 75853, 75931, 75933, 75938, 75951, 75956, 75974, 75975, 75979, 76001, 76002, 76005, 76006, 76008, 76009, 76010, 76011, 76012, 76013, 76014, 76015, 76016, 76017, 76018, 76020, 76021, 76022, 76023, 76028, 76031, 76033, 76034, 76036, 76039, 76040, 76051, 76052, 76053, 76054, 76058, 76059, 76060, 76063, 76064, 76065, 76071, 76078, 76082, 76084, 76086, 76087, 76088, 76092, 76102, 76103, 76104, 76105, 76106, 76107, 76108, 76109, 76110, 76111, 76112, 76114, 76115, 76116, 76117, 76118, 76119, 76120, 76123, 76126, 76131, 76132, 76133, 76134, 76135, 76137, 76140, 76148, 76155, 76164, 76177, 76179, 76180, 76182, 76201, 76205, 76207, 76208, 76209, 76210, 76226, 76227, 76244, 76247, 76248, 76258, 76262, 76502, 76527, 76530, 76537, 76574, 76578, 76705, 76706, 77014, 77024, 77037, 77040, 77041, 77054, 77055, 77065, 77066, 77070, 77073, 77087, 77091, 77092, 77095, 77301, 77302, 77303, 77304, 77306, 77316, 77318, 77345, 77346, 77351, 77354, 77356, 77357, 77373, 77375, 77377, 77378, 77379, 77380, 77381, 77382, 77384, 77385, 77386, 77388, 77389, 77396, 77401, 77429, 77493, 77494, 77584, 77611, 77612, 77613, 77616, 77619, 77622, 77624, 77625, 77627, 77629, 77630, 77632, 77640, 77642, 77651, 77656, 77657, 77659, 77662, 77663, 77664, 77665, 77701, 77702, 77703, 77705, 77706, 77707, 77708, 77713, 78002, 78003, 78004, 78005, 78006, 78009, 78011, 78013, 78014, 78015, 78016, 78017, 78023, 78025, 78026, 78039, 78040, 78041, 78043, 78045, 78046, 78050, 78052, 78056, 78057, 78058, 78059, 78061, 78063, 78064, 78065, 78066, 78069, 78070, 78073, 78101, 78108, 78109, 78112, 78114, 78121, 78124, 78130, 78132, 78133, 78148, 78152, 78154, 78155, 78160, 78161, 78163, 78201, 78202, 78203, 78204, 78205, 78207, 78208, 78209, 78210, 78211, 78212, 78213, 78214, 78216, 78217, 78218, 78219, 78220, 78221, 78222, 78223, 78224, 78225, 78226, 78227, 78228, 78229, 78230, 78231, 78232, 78233, 78236, 78237, 78238, 78239, 78240, 78242, 78244, 78245, 78247, 78248, 78249, 78250, 78251, 78252, 78253, 78254, 78255, 78256, 78257, 78258, 78259, 78260, 78261, 78263, 78264, 78266, 78339, 78501, 78503, 78504, 78516, 78520, 78521, 78526, 78537, 78539, 78541, 78542, 78543, 78550, 78562, 78566, 78570, 78572, 78573, 78574, 78577, 78582, 78589, 78593, 78596, 78599, 78606, 78610, 78612, 78613, 78615, 78616, 78617, 78620, 78621, 78623, 78626, 78628, 78633, 78634, 78640, 78641, 78642, 78644, 78645, 78648, 78653, 78655, 78656, 78657, 78660, 78662, 78664, 78665, 78666, 78676, 78681, 78701, 78702, 78703, 78704, 78705, 78711, 78717, 78719, 78721, 78722, 78723, 78724, 78725, 78726, 78727, 78728, 78729, 78730, 78731, 78734, 78735, 78736, 78737, 78738, 78739, 78741, 78742, 78744, 78745, 78746, 78747, 78748, 78749, 78750, 78751, 78752, 78753, 78754, 78756, 78757, 78758, 78759, 78801, 78802, 78827, 78829, 78832, 78833, 78834, 78837, 78838, 78839, 78840, 78841, 78850, 78852, 78853, 78861, 78872, 78877, 78881, 78886, 79002, 79338, 79836, 79838, 79849, 79853, 79901, 79902, 79903, 79904, 79905, 79907, 79911, 79912, 79915, 79924, 79925, 79927, 79928, 79930, 79932, 79934, 79935, 79936, 79938
Other home health agencies in Dallas
First Call Home Health Agency Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Not rated
Guiding Home Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
71/ 100
Not rated
Sterling Care Home Health Agency
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
70/ 100
Not rated
Scarlett Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
69/ 100
Frequently asked questions
Is Home Care Providers of Texas Medicare-certified?
Yes. Home Care Providers of Texas (CMS Certification Number 453157) has been Medicare-certified since 09/15/2004, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Home Care Providers of Texas compare to other home health agencies in Dallas?
Home Care Providers of Texas ranks #39 of 131 home health agencies based in Dallas on the Scorecard score, with 2 stars.
What areas does Home Care Providers of Texas serve?
Home Care Providers of Texas reports serving 643 ZIP codes to CMS, including 70616, 75001, 75002, 75006, 75007. Call (972) 735-0801 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Home Care Providers of Texas. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.