Custom Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
97/ 100
Not rated
Chosen Home Health Service Inc
Home health agency · 17290 Preston Road Suite 210 D, Dallas, TX 75252
Quality of patient care star rating · Patient survey: 2★
50/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/21/2012 · CCN 747717
- Rank in Dallas
- #18 of 131 home health agencies
- Rank in Texas
- #473 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 304
- Medicare spending
- 3% more than the national average per episode
- Service area
- 233 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 15 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.8% | 96.8% | 96.5% | Better |
| Checked flu shot status | 93.8% | 64.4% | 64.2% | Better |
| Patients improved at walking or moving around | 94.2% | 85.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 94.2% | 85.8% | 89.7% | Better |
| Patients improved at bathing | 96% | 87.8% | 90.6% | Better |
| Patients' breathing improved | 95.9% | 88% | 91.3% | Better |
| Patients improved at taking oral medications | 93.1% | 86.5% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 99.7% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.1% | 1.2% | 0.9% | About the same |
| Discharge function score | 30.2% | 64% | 71.7% | Worse |
| Health info sent to next provider | 95.4% | 81.5% | 81.2% | Better |
| Health info given to patient | 97.4% | 90.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 58.6% | — | 77.7% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 14.8% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 89% | 89% | Worse |
| Team communicated well | 79% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 68% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 80% | 87% | 85% | Worse |
| Would definitely recommend | 71% | 80% | 79% | Worse |
Based on 312 completed surveys (26% response rate).
Location and service area
ZIP codes served (233)
75001, 75002, 75006, 75007, 75009, 75010, 75013, 75019, 75021, 75022, 75023, 75024, 75025, 75028, 75032, 75033, 75034, 75035, 75036, 75038, 75039, 75040, 75041, 75042, 75043, 75044, 75048, 75050, 75051, 75052, 75054, 75056, 75057, 75060, 75061, 75062, 75063, 75067, 75068, 75069, 75070, 75071, 75072, 75074, 75075, 75077, 75078, 75080, 75081, 75082, 75087, 75088, 75089, 75090, 75092, 75093, 75094, 75098, 75104, 75114, 75115, 75116, 75119, 75125, 75126, 75134, 75135, 75137, 75141, 75142, 75146, 75149, 75150, 75152, 75154, 75159, 75160, 75161, 75165, 75166, 75167, 75172, 75173, 75180, 75181, 75182, 75189, 75201, 75202, 75203, 75204, 75205, 75206, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75243, 75244, 75246, 75247, 75248, 75249, 75251, 75252, 75253, 75254, 75287, 75401, 75402, 75407, 75409, 75442, 75454, 75460, 75474, 75491, 75495, 76001, 76002, 76005, 76006, 76008, 76009, 76010, 76011, 76012, 76013, 76014, 76015, 76016, 76017, 76018, 76020, 76021, 76022, 76028, 76031, 76033, 76034, 76036, 76039, 76040, 76044, 76051, 76052, 76053, 76054, 76058, 76059, 76060, 76063, 76065, 76084, 76087, 76092, 76102, 76103, 76104, 76105, 76106, 76107, 76108, 76109, 76110, 76111, 76112, 76114, 76115, 76116, 76117, 76118, 76119, 76120, 76123, 76126, 76131, 76132, 76133, 76134, 76135, 76137, 76140, 76148, 76155, 76164, 76177, 76179, 76180, 76182, 76201, 76205, 76207, 76208, 76209, 76210, 76226, 76227, 76244, 76247, 76248, 76258, 76259, 76262, 76266, 76272, 76621
Other home health agencies in Dallas
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Sterling Care Home Health Agency
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Scarlett Home Health Care, Inc
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Frequently asked questions
Is Chosen Home Health Service Inc Medicare-certified?
Yes. Chosen Home Health Service Inc (CMS Certification Number 747717) has been Medicare-certified since 03/21/2012, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Chosen Home Health Service Inc compare to other home health agencies in Dallas?
Chosen Home Health Service Inc ranks #18 of 131 home health agencies based in Dallas on the Scorecard score, with 4.5 stars.
What areas does Chosen Home Health Service Inc serve?
Chosen Home Health Service Inc reports serving 233 ZIP codes to CMS, including 75001, 75002, 75006, 75007, 75009. Call (972) 590-0237 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Chosen Home Health Service Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.