Human Touch Home Health - Allentown
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
60/ 100
Lehigh Valley Home Care
Home health agency · 2024 Lehigh Street, Allentown, PA 18103
Quality of patient care star rating · Patient survey: 5★
47/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/01/1966 · CCN 397023
- Rank in Allentown
- #5 of 13 home health agencies
- Rank in Pennsylvania
- #165 of 223 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 4,454
- Medicare spending
- 4% more than the national average per episode
- Service area
- 118 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 16 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.1% | 95.9% | 96.5% | Better |
| Checked flu shot status | 57.4% | 67% | 64.2% | Worse |
| Patients improved at walking or moving around | 84.5% | 91% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 87.8% | 92.7% | 89.7% | Worse |
| Patients improved at bathing | 85.5% | 92% | 90.6% | Worse |
| Patients' breathing improved | 85.6% | 92.4% | 91.3% | Worse |
| Patients improved at taking oral medications | 86.7% | 90.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 82% | 94.6% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.1% | 0.9% | 0.9% | About the same |
| Discharge function score | 77.4% | 76.5% | 71.7% | Better |
| Health info sent to next provider | 99.2% | 85.4% | 81.2% | Better |
| Health info given to patient | 96.4% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 89.4% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.8% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.9% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 91% | 89% | Better |
| Team communicated well | 89% | 89% | 86% | Better |
| Discussed medicines, pain and home safety | 84% | 84% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 91% | 89% | 85% | Better |
| Would definitely recommend | 80% | 81% | 79% | About the same |
Based on 1,633 completed surveys (28% response rate).
Location and service area
ZIP codes served (118)
17922, 17960, 17961, 18011, 18012, 18013, 18014, 18015, 18016, 18017, 18018, 18020, 18030, 18031, 18032, 18034, 18035, 18036, 18037, 18038, 18040, 18042, 18045, 18046, 18049, 18051, 18052, 18053, 18055, 18056, 18058, 18059, 18062, 18063, 18064, 18065, 18066, 18067, 18068, 18069, 18071, 18072, 18078, 18079, 18080, 18083, 18085, 18086, 18087, 18088, 18091, 18092, 18101, 18102, 18103, 18104, 18105, 18106, 18109, 18210, 18235, 18244, 18301, 18302, 18320, 18321, 18322, 18323, 18324, 18325, 18326, 18327, 18328, 18330, 18331, 18332, 18333, 18334, 18335, 18343, 18344, 18346, 18347, 18350, 18351, 18352, 18353, 18354, 18355, 18356, 18360, 18370, 18371, 18372, 18466, 18610, 18635, 18951, 19067, 19503, 19504, 19505, 19510, 19511, 19522, 19526, 19529, 19530, 19533, 19534, 19536, 19538, 19539, 19541, 19549, 19555, 19562, 19564
Other home health agencies in Allentown
1ST Care Home Health Services of Pennsylvania
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
59/ 100
Valley Med Home Health Care, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
56/ 100
Bayada Home Health Care, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
48/ 100
Extended Family Care
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
38/ 100
Not rated
Frequently asked questions
Is Lehigh Valley Home Care Medicare-certified?
Yes. Lehigh Valley Home Care (CMS Certification Number 397023) has been Medicare-certified since 07/01/1966, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Lehigh Valley Home Care compare to other home health agencies in Allentown?
Lehigh Valley Home Care ranks #5 of 13 home health agencies based in Allentown on the Scorecard score, with 3 stars.
What areas does Lehigh Valley Home Care serve?
Lehigh Valley Home Care reports serving 118 ZIP codes to CMS, including 17922, 17960, 17961, 18011, 18012. Call (610) 402-7800 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Lehigh Valley Home Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.