1ST Care Home Health Services of Pennsylvania
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
59/ 100
Human Touch Home Health - Allentown
Home health agency · 1501 Lehigh Street Suite 206, Allentown, PA 18103
Quality of patient care star rating
60/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 11/26/2007 · CCN 398075
- Rank in Allentown
- #1 of 13 home health agencies
- Rank in Pennsylvania
- #62 of 223 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
- Medicare episodes/yr
- 143
- Medicare spending
- 8% more than the national average per episode
- Service area
- 44 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 95.9% | 96.5% | Better |
| Checked flu shot status | 64.4% | 67% | 64.2% | About the same |
| Patients improved at walking or moving around | 78% | 91% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 78.7% | 92.7% | 89.7% | Worse |
| Patients improved at bathing | 82.5% | 92% | 90.6% | Worse |
| Patients' breathing improved | 75.9% | 92.4% | 91.3% | Worse |
| Patients improved at taking oral medications | 80.2% | 90.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 98.9% | 94.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.5% | 0.9% | 0.9% | About the same |
| Discharge function score | 76.7% | 76.5% | 71.7% | Better |
| Health info sent to next provider | 86.7% | 85.4% | 81.2% | Better |
| Health info given to patient | 95.4% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 86% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 96% | 91% | 89% | Better |
| Team communicated well | 99% | 89% | 86% | Better |
| Discussed medicines, pain and home safety | 98% | 84% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 94% | 89% | 85% | Better |
| Would definitely recommend | 97% | 81% | 79% | Better |
Based on 25 completed surveys (24% response rate).
Location and service area
ZIP codes served (44)
17972, 18011, 18014, 18015, 18017, 18018, 18020, 18031, 18032, 18034, 18036, 18037, 18038, 18040, 18042, 18045, 18049, 18051, 18052, 18055, 18062, 18064, 18067, 18071, 18077, 18078, 18080, 18088, 18101, 18102, 18103, 18104, 18106, 18109, 18235, 18424, 18951, 19464, 19508, 19512, 19525, 19601, 19602, 19606
Other home health agencies in Allentown
Valley Med Home Health Care, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
56/ 100
Bayada Home Health Care, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
48/ 100
Lehigh Valley Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Extended Family Care
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
38/ 100
Not rated
Frequently asked questions
Is Human Touch Home Health - Allentown Medicare-certified?
Yes. Human Touch Home Health - Allentown (CMS Certification Number 398075) has been Medicare-certified since 11/26/2007, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Human Touch Home Health - Allentown compare to other home health agencies in Allentown?
Human Touch Home Health - Allentown ranks #1 of 13 home health agencies based in Allentown on the Scorecard score, with 2.5 stars.
What areas does Human Touch Home Health - Allentown serve?
Human Touch Home Health - Allentown reports serving 44 ZIP codes to CMS, including 17972, 18011, 18014, 18015, 18017. Call (484) 664-2940 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Human Touch Home Health - Allentown. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.