Human Touch Home Health - Allentown
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
60/ 100
1ST Care Home Health Services of Pennsylvania
Home health agency · 5000 West Tilghman St, Suite 200, Allentown, PA 18104
Quality of patient care star rating · Patient survey: 3★
59/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 11/07/2013 · CCN 398211
- Rank in Allentown
- #2 of 13 home health agencies
- Rank in Pennsylvania
- #63 of 223 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology · Not offered: Medical social services, Home health aide
- Medicare episodes/yr
- 823
- Medicare spending
- 3% more than the national average per episode
- Service area
- 61 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 12 of 16 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.7% | 95.9% | 96.5% | Better |
| Checked flu shot status | 63.6% | 67% | 64.2% | About the same |
| Patients improved at walking or moving around | 93.9% | 91% | 88.6% | Better |
| Patients improved at getting in and out of bed | 97.6% | 92.7% | 89.7% | Better |
| Patients improved at bathing | 95.8% | 92% | 90.6% | Better |
| Patients' breathing improved | 95% | 92.4% | 91.3% | Better |
| Patients improved at taking oral medications | 91.1% | 90.5% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99.1% | 94.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.8% | 0.9% | 0.9% | About the same |
| Discharge function score | 75.3% | 76.5% | 71.7% | Better |
| Health info sent to next provider | 99.7% | 85.4% | 81.2% | Better |
| Health info given to patient | 99.6% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 92.4% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.1% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 89% | 91% | 89% | About the same |
| Team communicated well | 82% | 89% | 86% | Worse |
| Discussed medicines, pain and home safety | 68% | 84% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 85% | 89% | 85% | About the same |
| Would definitely recommend | 68% | 81% | 79% | Worse |
Based on 136 completed surveys (22% response rate).
Location and service area
ZIP codes served (61)
18011, 18013, 18014, 18015, 18017, 18018, 18020, 18031, 18032, 18034, 18036, 18037, 18038, 18040, 18041, 18042, 18045, 18049, 18051, 18052, 18055, 18056, 18059, 18062, 18064, 18066, 18067, 18069, 18071, 18072, 18073, 18076, 18077, 18078, 18080, 18083, 18085, 18087, 18088, 18091, 18092, 18102, 18103, 18104, 18106, 18109, 18235, 18343, 18944, 18951, 18955, 18960, 18969, 19504, 19505, 19512, 19522, 19529, 19530, 19539, 19562
Other home health agencies in Allentown
Valley Med Home Health Care, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
56/ 100
Bayada Home Health Care, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
48/ 100
Lehigh Valley Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Extended Family Care
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
38/ 100
Not rated
Frequently asked questions
Is 1ST Care Home Health Services of Pennsylvania Medicare-certified?
Yes. 1ST Care Home Health Services of Pennsylvania (CMS Certification Number 398211) has been Medicare-certified since 11/07/2013, which means it meets federal requirements and Medicare will pay for covered home health services.
How does 1ST Care Home Health Services of Pennsylvania compare to other home health agencies in Allentown?
1ST Care Home Health Services of Pennsylvania ranks #2 of 13 home health agencies based in Allentown on the Scorecard score, with 4.5 stars.
What areas does 1ST Care Home Health Services of Pennsylvania serve?
1ST Care Home Health Services of Pennsylvania reports serving 61 ZIP codes to CMS, including 18011, 18013, 18014, 18015, 18017. Call (610) 266-3999 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with 1ST Care Home Health Services of Pennsylvania. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.