Suncrest Home Health

Home health agency · 9115 Harris Corners Parkway ,suite 230, Charlotte, NC 28269

📞 (704) 921-2051

Quality of patient care star rating · Patient survey: 4★

39/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 01/07/1980 · CCN 347098
Rank in Charlotte: #10 of 10 home health agencies
Rank in North Carolina: #150 of 156 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr: 1,064
Medicare spending: 5% less than the national average per episode
Service area: 44 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 16 reported measures, worse on 8.

Measure	This provider	State	National	vs. national
Started care in a timely manner	92.2%	98.2%	96.5%	Worse
Checked flu shot status	69.8%	65.3%	64.2%	Better
Patients improved at walking or moving around	89.2%	91.7%	88.6%	About the same
Patients improved at getting in and out of bed	91.4%	93.3%	89.7%	Better
Patients improved at bathing	92.2%	93.1%	90.6%	Better
Patients' breathing improved	90.8%	93.8%	91.3%	About the same
Patients improved at taking oral medications	86.2%	91%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.4%	0.2%	0.2%	About the same
Timely action on medication issues	92.5%	94.8%	94.5%	Worse
Falls with major injury (lower is better)	2%	1%	0.9%	Worse
Discharge function score	59.1%	75.6%	71.7%	Worse
Health info sent to next provider	55.5%	79.4%	81.2%	Worse
Health info given to patient	84.1%	91.5%	92.2%	Worse
Discharged to community (risk-adjusted)	74.7%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.5%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	6.8%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	89%	91%	89%	About the same
Team communicated well	87%	88%	86%	About the same
Discussed medicines, pain and home safety	79%	85%	82%	Worse
Rated agency 9 or 10 out of 10	85%	88%	85%	About the same
Would definitely recommend	72%	82%	79%	Worse

Based on 167 completed surveys (18% response rate).

Location and service area

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ZIP codes served (44)

28012, 28016, 28032, 28034, 28052, 28054, 28056, 28075, 28079, 28103, 28104, 28105, 28110, 28112, 28120, 28134, 28164, 28173, 28174, 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28213, 28214, 28215, 28216, 28217, 28220, 28226, 28227, 28262, 28269, 28270, 28273, 28277, 28278