Atrium Health at Home University City
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
59/ 100
Bayada Home Health Care, Inc
Home health agency · 8801 J M Keynes Drive Suite 350, Charlotte, NC 28262
Quality of patient care star rating · Patient survey: 4★
55/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 04/11/1978 · CCN 347087
- Rank in Charlotte
- #4 of 10 home health agencies
- Rank in North Carolina
- #71 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 3,139
- Medicare spending
- 5% more than the national average per episode
- Service area
- 43 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.5% | 98.2% | 96.5% | Better |
| Checked flu shot status | 69.3% | 65.3% | 64.2% | Better |
| Patients improved at walking or moving around | 89.8% | 91.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 91.1% | 93.3% | 89.7% | Better |
| Patients improved at bathing | 90.5% | 93.1% | 90.6% | About the same |
| Patients' breathing improved | 89% | 93.8% | 91.3% | Worse |
| Patients improved at taking oral medications | 89.8% | 91% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 97.5% | 94.8% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.6% | 1% | 0.9% | About the same |
| Discharge function score | 71.4% | 75.6% | 71.7% | About the same |
| Health info sent to next provider | 94.3% | 79.4% | 81.2% | Better |
| Health info given to patient | 98.6% | 91.5% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 88.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.9% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.4% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 89% | 91% | 89% | About the same |
| Team communicated well | 87% | 88% | 86% | About the same |
| Discussed medicines, pain and home safety | 78% | 85% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 89% | 88% | 85% | Better |
| Would definitely recommend | 83% | 82% | 79% | Better |
Based on 317 completed surveys (19% response rate).
Location and service area
ZIP codes served (43)
28025, 28027, 28031, 28036, 28075, 28078, 28079, 28081, 28103, 28104, 28105, 28106, 28110, 28112, 28124, 28134, 28173, 28174, 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28213, 28214, 28215, 28216, 28217, 28226, 28227, 28262, 28269, 28270, 28273, 28277, 28278, 28327
Other home health agencies in Charlotte
Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
58/ 100
Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
57/ 100
Atrium Health at Home Charlotte
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Interim Healthcare of the Triad Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
54/ 100
Frequently asked questions
Is Bayada Home Health Care, Inc Medicare-certified?
Yes. Bayada Home Health Care, Inc (CMS Certification Number 347087) has been Medicare-certified since 04/11/1978, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Bayada Home Health Care, Inc compare to other home health agencies in Charlotte?
Bayada Home Health Care, Inc ranks #4 of 10 home health agencies based in Charlotte on the Scorecard score, with 3.5 stars.
What areas does Bayada Home Health Care, Inc serve?
Bayada Home Health Care, Inc reports serving 43 ZIP codes to CMS, including 28025, 28027, 28031, 28036, 28075. Call (704) 423-9449 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Bayada Home Health Care, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.