Atrium Health at Home University City
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
59/ 100
Centerwell Home Health
Home health agency · 11111 Carmel Commons Blvd Suite 350-B, Charlotte, NC 28226
Phone not listed
Quality of patient care star rating
57/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 12/02/1992 · CCN 347196
- Rank in Charlotte
- #3 of 10 home health agencies
- Rank in North Carolina
- #55 of 156 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Service area
- 12 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 6 of 12 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.6% | 98.2% | 96.5% | Better |
| Checked flu shot status | 73.3% | 65.3% | 64.2% | Better |
| Patients improved at walking or moving around | 92.5% | 91.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 84.1% | 93.3% | 89.7% | Worse |
| Patients improved at bathing | 91.1% | 93.1% | 90.6% | About the same |
| Patients' breathing improved | 88.7% | 93.8% | 91.3% | Worse |
| Patients improved at taking oral medications | 93% | 91% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 88.9% | 94.8% | 94.5% | Worse |
| Falls with major injury (lower is better) | 2.8% | 1% | 0.9% | Worse |
| Discharge function score | 77.6% | 75.6% | 71.7% | Better |
| Health info given to patient | 100% | 91.5% | 92.2% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community -; preventable readmissions Not Available; preventable hospitalizations -.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 93% | 91% | 89% | Better |
| Team communicated well | 92% | 88% | 86% | Better |
| Discussed medicines, pain and home safety | 81% | 85% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 92% | 88% | 85% | Better |
| Would definitely recommend | 65% | 82% | 79% | Worse |
Based on 8 completed surveys (14% response rate).
Location and service area
ZIP codes served (12)
28105, 28204, 28205, 28210, 28211, 28212, 28226, 28227, 28270, 28273, 28277, 28278
Other home health agencies in Charlotte
Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
58/ 100
Bayada Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Atrium Health at Home Charlotte
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Interim Healthcare of the Triad Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
54/ 100
Frequently asked questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health (CMS Certification Number 347196) has been Medicare-certified since 12/02/1992, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Centerwell Home Health compare to other home health agencies in Charlotte?
Centerwell Home Health ranks #3 of 10 home health agencies based in Charlotte on the Scorecard score, with 3.5 stars.
What areas does Centerwell Home Health serve?
Centerwell Home Health reports serving 12 ZIP codes to CMS, including 28105, 28204, 28205, 28210, 28211. Call the agency to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Centerwell Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.