Adoration Home Health

Home health agency · 9731 Southern Pine Blvd Suite L, Charlotte, NC 28273

Phone not listed

Quality of patient care star rating · Patient survey: 4★

54/ 100

Average

At a glance

Ownership: Non-Profit
Medicare-certified: Since 07/19/1983 · CCN 347114
Rank in Charlotte: #7 of 10 home health agencies
Rank in North Carolina: #85 of 156 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 2,129
Medicare spending: 7% less than the national average per episode
Service area: 30 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 11 of 16 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.8%	98.2%	96.5%	Better
Checked flu shot status	53.7%	65.3%	64.2%	Worse
Patients improved at walking or moving around	93.2%	91.7%	88.6%	Better
Patients improved at getting in and out of bed	93%	93.3%	89.7%	Better
Patients improved at bathing	93.3%	93.1%	90.6%	Better
Patients' breathing improved	92.9%	93.8%	91.3%	Better
Patients improved at taking oral medications	91.8%	91%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.1%	0.2%	0.2%	About the same
Timely action on medication issues	94.3%	94.8%	94.5%	About the same
Falls with major injury (lower is better)	0.8%	1%	0.9%	About the same
Discharge function score	81.3%	75.6%	71.7%	Better
Health info sent to next provider	86.5%	79.4%	81.2%	Better
Health info given to patient	94.4%	91.5%	92.2%	Better
Discharged to community (risk-adjusted)	78.9%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	5.5%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	89%	91%	89%	About the same
Team communicated well	85%	88%	86%	About the same
Discussed medicines, pain and home safety	83%	85%	82%	About the same
Rated agency 9 or 10 out of 10	85%	88%	85%	About the same
Would definitely recommend	80%	82%	79%	About the same

Based on 245 completed surveys (20% response rate).

Location and service area

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ZIP codes served (30)

28079, 28103, 28104, 28105, 28110, 28112, 28134, 28173, 28174, 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28215, 28216, 28217, 28226, 28227, 28269, 28270, 28273, 28277, 28278