Platinum Home Health Care, Inc

Home health agency · 16634 107TH Street, Orland Park, IL 60467

📞 (708) 995-7758

Quality of patient care star rating

26/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 04/11/2006 · CCN 147864
Rank in Orland Park: #5 of 6 home health agencies
Rank in Illinois: #430 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 273
Medicare spending: 1% less than the national average per episode
Service area: 48 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 16 reported measures, worse on 11.

Measure	This provider	State	National	vs. national
Started care in a timely manner	78.7%	96.7%	96.5%	Worse
Checked flu shot status	58.2%	66.3%	64.2%	Worse
Patients improved at walking or moving around	86.4%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	94.5%	87.5%	89.7%	Better
Patients improved at bathing	94%	89.4%	90.6%	Better
Patients' breathing improved	74.3%	90%	91.3%	Worse
Patients improved at taking oral medications	69%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	4.1%	0.3%	0.2%	Worse
Timely action on medication issues	72.6%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	6.3%	0.8%	0.9%	Worse
Discharge function score	41.7%	71.7%	71.7%	Worse
Health info sent to next provider	17.7%	84.7%	81.2%	Worse
Health info given to patient	55.6%	94.6%	92.2%	Worse
Discharged to community (risk-adjusted)	79.1%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.2%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.6%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Care given in a professional way	89%	88%	89%	About the same
Team communicated well	62%	85%	86%	Worse
Discussed medicines, pain and home safety	54%	83%	82%	Worse
Rated agency 9 or 10 out of 10	91%	83%	85%	Better
Would definitely recommend	59%	76%	79%	Worse

Based on 8 completed surveys (16% response rate).

Location and service area

Approximate location (ZIP code center). Open in Google Maps

ZIP codes served (48)

60101, 60148, 60169, 60191, 60304, 60409, 60411, 60417, 60418, 60423, 60426, 60429, 60441, 60443, 60445, 60448, 60451, 60452, 60453, 60461, 60462, 60463, 60464, 60465, 60467, 60487, 60491, 60513, 60546, 60559, 60605, 60608, 60617, 60618, 60620, 60628, 60630, 60632, 60636, 60638, 60643, 60649, 60652, 60655, 60707, 60803, 60805, 60827