A2Z Healthcare Services, LLC

Home health agency · 15343 S 70TH Court, Orland Park, IL 60467

📞 (708) 332-9070

Quality of patient care star rating

22/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/23/2011 · CCN 148281
Rank in Orland Park: #6 of 6 home health agencies
Rank in Illinois: #443 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 413
Medicare spending: 17% less than the national average per episode
Service area: 76 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 1 of 15 reported measures, worse on 12.

Measure	This provider	State	National	vs. national
Started care in a timely manner	91.7%	96.7%	96.5%	Worse
Checked flu shot status	82.4%	66.3%	64.2%	Better
Patients improved at walking or moving around	48.7%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	40.9%	87.5%	89.7%	Worse
Patients improved at bathing	62.3%	89.4%	90.6%	Worse
Patients' breathing improved	72.7%	90%	91.3%	Worse
Patients improved at taking oral medications	47.2%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	89.6%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	1.1%	0.8%	0.9%	About the same
Discharge function score	10.9%	71.7%	71.7%	Worse
Health info sent to next provider	76.6%	84.7%	81.2%	Worse
Health info given to patient	87.8%	94.6%	92.2%	Worse
Discharged to community (risk-adjusted)	56.5%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	14.7%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	66%	88%	89%	Worse
Team communicated well	77%	85%	86%	Worse
Discussed medicines, pain and home safety	79%	83%	82%	Worse
Rated agency 9 or 10 out of 10	66%	83%	85%	Worse
Would definitely recommend	80%	76%	79%	About the same

Based on 13 completed surveys (16% response rate).

Location and service area

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ZIP codes served (76)

60004, 60005, 60007, 60018, 60067, 60077, 60091, 60101, 60103, 60106, 60120, 60131, 60188, 60194, 60195, 60409, 60411, 60417, 60418, 60419, 60423, 60429, 60430, 60432, 60433, 60435, 60438, 60440, 60443, 60448, 60451, 60452, 60453, 60457, 60462, 60463, 60465, 60466, 60467, 60469, 60471, 60473, 60477, 60478, 60487, 60527, 60561, 60565, 60607, 60608, 60609, 60614, 60615, 60617, 60619, 60620, 60621, 60623, 60624, 60625, 60628, 60629, 60630, 60637, 60645, 60646, 60649, 60651, 60652, 60653, 60655, 60659, 60707, 60714, 60803, 60804