Have a Heart Health Care, Ltd

Home health agency · 18319 Distinctive Drive, Orland Park, IL 60467

📞 (708) 479-6555

Quality of patient care star rating

73/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 08/29/2005 · CCN 147823
Rank in Orland Park: #1 of 6 home health agencies
Rank in Illinois: #21 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 238
Medicare spending: 14% more than the national average per episode
Service area: 33 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 15 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.2%	96.7%	96.5%	Better
Checked flu shot status	88.6%	66.3%	64.2%	Better
Patients improved at walking or moving around	98.7%	85.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	87.5%	89.7%	Better
Patients improved at bathing	100%	89.4%	90.6%	Better
Patients' breathing improved	100%	90%	91.3%	Better
Patients improved at taking oral medications	100%	87%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	99.2%	94.9%	94.5%	Better
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	67.3%	71.7%	71.7%	Worse
Health info sent to next provider	96.9%	84.7%	81.2%	Better
Health info given to patient	100%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	74.5%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	18.7%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	90%	88%	89%	About the same
Team communicated well	93%	85%	86%	Better
Discussed medicines, pain and home safety	97%	83%	82%	Better
Rated agency 9 or 10 out of 10	96%	83%	85%	Better
Would definitely recommend	70%	76%	79%	Worse

Based on 18 completed surveys (35% response rate).

Location and service area

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ZIP codes served (33)

60402, 60406, 60409, 60411, 60418, 60425, 60426, 60438, 60441, 60443, 60445, 60459, 60462, 60466, 60467, 60473, 60478, 60487, 60609, 60611, 60614, 60615, 60617, 60619, 60620, 60621, 60629, 60633, 60636, 60637, 60643, 60653, 60827