Loving Care Home Health Agency, Inc

Home health agency · 2590 Northbrooke Plaza Dr Ste 208, Naples, FL 34119

📞 (239) 228-5814

Quality of patient care star rating

66/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/25/2015 · CCN 683198
Rank in Naples: #1 of 14 home health agencies
Rank in Florida: #107 of 833 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 167
Medicare spending: Same as the national average per episode
Service area: 18 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 11 of 15 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	100%	98%	96.5%	Better
Checked flu shot status	100%	62.6%	64.2%	Better
Patients improved at walking or moving around	90.3%	89.6%	88.6%	Better
Patients improved at getting in and out of bed	86.9%	90.9%	89.7%	Worse
Patients improved at bathing	92.4%	91.8%	90.6%	Better
Patients' breathing improved	94.3%	92.1%	91.3%	Better
Patients improved at taking oral medications	93.3%	88.7%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.1%	0.2%	About the same
Timely action on medication issues	100%	95.5%	94.5%	Better
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	80.7%	69.7%	71.7%	Better
Health info given to patient	100%	92%	92.2%	Better
Discharged to community (risk-adjusted)	94.6%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.5%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	7.4%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	85%	89%	89%	Worse
Team communicated well	87%	86%	86%	About the same
Discussed medicines, pain and home safety	71%	79%	82%	Worse
Rated agency 9 or 10 out of 10	85%	85%	85%	About the same
Would definitely recommend	83%	78%	79%	Better

Based on 38 completed surveys (14% response rate).

Location and service area

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ZIP codes served (18)

34102, 34103, 34104, 34105, 34108, 34109, 34110, 34112, 34113, 34114, 34116, 34117, 34119, 34120, 34134, 34135, 34142, 34145