Los Robles Healthcare

Home health agency · 509 Marin Street, Suite #135, Thousand Oaks, CA 91360

📞 (805) 777-7234

Quality of patient care star rating · Patient survey: 3★

49/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 11/16/2000 · CCN 058059
Rank in Thousand Oaks: #6 of 12 home health agencies
Rank in California: #1133 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 1,658
Medicare spending: 8% less than the national average per episode
Service area: 346 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.9%	95.3%	96.5%	Better
Checked flu shot status	73.6%	70.4%	64.2%	Better
Patients improved at walking or moving around	87%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	87.5%	82.1%	89.7%	Worse
Patients improved at bathing	89.4%	87%	90.6%	Worse
Patients' breathing improved	89.1%	87.2%	91.3%	Worse
Patients improved at taking oral medications	93.9%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.5%	0.2%	0.2%	About the same
Timely action on medication issues	99.9%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0.2%	0.6%	0.9%	About the same
Discharge function score	62%	62.1%	71.7%	Worse
Health info sent to next provider	90.9%	81.7%	81.2%	Better
Health info given to patient	87.9%	92.7%	92.2%	Worse
Discharged to community (risk-adjusted)	84.7%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	3.8%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.6%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	84%	87%	89%	Worse
Team communicated well	83%	85%	86%	Worse
Discussed medicines, pain and home safety	75%	83%	82%	Worse
Rated agency 9 or 10 out of 10	81%	83%	85%	Worse
Would definitely recommend	72%	77%	79%	Worse

Based on 270 completed surveys (31% response rate).

Location and service area

Open in Google Maps

ZIP codes served (346)

90001, 90002, 90003, 90004, 90005, 90006, 90008, 90014, 90016, 90017, 90018, 90019, 90020, 90022, 90024, 90025, 90026, 90027, 90028, 90029, 90032, 90034, 90035, 90036, 90037, 90039, 90042, 90043, 90044, 90045, 90046, 90047, 90048, 90049, 90056, 90057, 90058, 90059, 90061, 90064, 90065, 90066, 90067, 90068, 90069, 90077, 90094, 90095, 90201, 90210, 90211, 90212, 90220, 90221, 90222, 90230, 90232, 90241, 90242, 90245, 90247, 90248, 90249, 90250, 90254, 90255, 90260, 90262, 90263, 90265, 90266, 90270, 90274, 90275, 90277, 90278, 90280, 90290, 90291, 90292, 90293, 90301, 90302, 90303, 90304, 90305, 90401, 90402, 90403, 90404, 90405, 90501, 90502, 90503, 90504, 90505, 90602, 90603, 90604, 90620, 90621, 90623, 90630, 90631, 90638, 90640, 90650, 90660, 90670, 90680, 90703, 90706, 90710, 90712, 90713, 90715, 90716, 90717, 90720, 90723, 90731, 90732, 90740, 90744, 90745, 90746, 90802, 90803, 90804, 90805, 90806, 90807, 90808, 90810, 90813, 90814, 90815, 91001, 91007, 91010, 91016, 91040, 91101, 91104, 91106, 91107, 91205, 91301, 91302, 91303, 91304, 91306, 91307, 91311, 91316, 91320, 91321, 91324, 91325, 91326, 91331, 91335, 91340, 91342, 91343, 91344, 91345, 91350, 91351, 91352, 91354, 91355, 91356, 91360, 91361, 91362, 91364, 91367, 91377, 91387, 91390, 91401, 91402, 91403, 91405, 91406, 91411, 91423, 91436, 91504, 91505, 91601, 91604, 91605, 91606, 91607, 91731, 91732, 91748, 91752, 91754, 91767, 91770, 91775, 91790, 91801, 91902, 91911, 91914, 91915, 91941, 91942, 91945, 91950, 91977, 92008, 92010, 92011, 92019, 92020, 92021, 92024, 92025, 92026, 92027, 92028, 92029, 92037, 92040, 92054, 92056, 92057, 92058, 92064, 92065, 92067, 92071, 92078, 92081, 92083, 92084, 92101, 92103, 92104, 92105, 92107, 92108, 92109, 92111, 92113, 92114, 92115, 92116, 92117, 92118, 92119, 92120, 92122, 92123, 92124, 92126, 92127, 92128, 92129, 92130, 92131, 92173, 92223, 92404, 92501, 92503, 92504, 92505, 92506, 92507, 92509, 92544, 92545, 92551, 92557, 92563, 92567, 92570, 92582, 92583, 92586, 92592, 92596, 92602, 92626, 92630, 92637, 92646, 92647, 92648, 92649, 92661, 92683, 92703, 92705, 92707, 92708, 92780, 92801, 92802, 92804, 92805, 92806, 92807, 92821, 92831, 92833, 92840, 92841, 92843, 92845, 92865, 92866, 92869, 92870, 92879, 92882, 92883, 92886, 93001, 93002, 93003, 93004, 93010, 93012, 93013, 93015, 93020, 93021, 93022, 93023, 93030, 93033, 93035, 93036, 93040, 93041, 93060, 93063, 93065, 93066