Buena Vista Palliative Care & Home Health

Home health agency · 2545 West Hillcrest Drive, Suite #130A, Thousand Oaks, CA 91320

📞 (805) 676-1453

Quality of patient care star rating · Patient survey: 4★

64/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 12/12/1991 · CCN 557165
Rank in Thousand Oaks: #4 of 12 home health agencies
Rank in California: #412 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 517
Medicare spending: 6% less than the national average per episode
Service area: 26 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 12 of 16 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.8%	95.3%	96.5%	Better
Checked flu shot status	76.2%	70.4%	64.2%	Better
Patients improved at walking or moving around	97.6%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	94.8%	82.1%	89.7%	Better
Patients improved at bathing	96.5%	87%	90.6%	Better
Patients' breathing improved	97.3%	87.2%	91.3%	Better
Patients improved at taking oral medications	99.4%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	99.3%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0.5%	0.6%	0.9%	About the same
Discharge function score	80%	62.1%	71.7%	Better
Health info sent to next provider	88.8%	81.7%	81.2%	Better
Health info given to patient	99.7%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	87.9%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	12.4%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	87%	87%	89%	Worse
Team communicated well	86%	85%	86%	About the same
Discussed medicines, pain and home safety	81%	83%	82%	About the same
Rated agency 9 or 10 out of 10	86%	83%	85%	About the same
Would definitely recommend	78%	77%	79%	About the same

Based on 119 completed surveys (24% response rate).

Location and service area

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ZIP codes served (26)

91301, 91302, 91320, 91360, 91361, 91362, 91377, 93001, 93003, 93004, 93010, 93011, 93012, 93015, 93021, 93022, 93023, 93030, 93033, 93035, 93036, 93041, 93060, 93063, 93065, 93066