Carelink Home Health Inc

Home health agency · 187 E Wilbur Rd Ste 16, Thousand Oaks, CA 91360

📞 (805) 230-1211

Quality of patient care star rating

63/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/25/2009 · CCN 059054
Rank in Thousand Oaks: #5 of 12 home health agencies
Rank in California: #471 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 240
Medicare spending: 17% less than the national average per episode
Service area: 26 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 14 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Started care in a timely manner	82.2%	95.3%	96.5%	Worse
Checked flu shot status	72.2%	70.4%	64.2%	Better
Patients improved at walking or moving around	82.9%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	100%	82.1%	89.7%	Better
Patients improved at bathing	72.1%	87%	90.6%	Worse
Patients improved at taking oral medications	98.3%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	86.7%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	75.8%	62.1%	71.7%	Better
Health info sent to next provider	100%	81.7%	81.2%	Better
Discharged to community (risk-adjusted)	78.6%	—	77.7%	About the same
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	15%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	96%	87%	89%	Better
Team communicated well	96%	85%	86%	Better
Discussed medicines, pain and home safety	96%	83%	82%	Better
Rated agency 9 or 10 out of 10	93%	83%	85%	Better
Would definitely recommend	88%	77%	79%	Better

Based on 10 completed surveys (19% response rate).

Location and service area

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ZIP codes served (26)

90062, 90249, 90275, 90501, 90650, 90703, 90706, 90710, 90744, 90745, 90801, 90802, 90805, 90806, 90807, 90810, 90813, 90815, 91320, 91360, 92870, 93001, 93010, 93021, 93033, 93041