Optima Care Home Health Services Inc

Home health agency · 3633 Inland Empire Blvd., Ontario, CA 91764

📞 (866) 626-8020

Quality of patient care star rating · Patient survey: 2★

57/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 08/19/2009 · CCN 059099
Rank in Ontario: #2 of 12 home health agencies
Rank in California: #713 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 1,746
Medicare spending: 5% less than the national average per episode
Service area: 238 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 16 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Started care in a timely manner	89%	95.3%	96.5%	Worse
Checked flu shot status	97.7%	70.4%	64.2%	Better
Patients improved at walking or moving around	100%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	82.1%	89.7%	Better
Patients improved at bathing	100%	87%	90.6%	Better
Patients' breathing improved	100%	87.2%	91.3%	Better
Patients improved at taking oral medications	100%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	96.2%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0.5%	0.6%	0.9%	About the same
Discharge function score	93.8%	62.1%	71.7%	Better
Health info sent to next provider	99.5%	81.7%	81.2%	Better
Health info given to patient	100%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	56.9%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	14.9%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	88%	87%	89%	About the same
Team communicated well	81%	85%	86%	Worse
Discussed medicines, pain and home safety	63%	83%	82%	Worse
Rated agency 9 or 10 out of 10	78%	83%	85%	Worse
Would definitely recommend	67%	77%	79%	Worse

Based on 81 completed surveys (18% response rate).

Location and service area

Open in Google Maps

ZIP codes served (238)

90001, 90008, 90011, 90019, 90020, 90022, 90023, 90025, 90027, 90029, 90031, 90032, 90033, 90036, 90040, 90041, 90043, 90046, 90064, 90201, 90210, 90221, 90241, 90242, 90255, 90277, 90292, 90301, 90403, 90405, 90503, 90504, 90505, 90604, 90606, 90630, 90631, 90640, 90660, 90670, 90703, 90710, 90712, 90715, 90731, 90740, 90745, 90803, 90804, 90806, 90808, 91001, 91006, 91007, 91010, 91011, 91016, 91024, 91101, 91103, 91104, 91107, 91108, 91205, 91324, 91326, 91331, 91403, 91423, 91605, 91701, 91702, 91706, 91709, 91710, 91711, 91722, 91723, 91724, 91730, 91732, 91737, 91739, 91740, 91741, 91744, 91745, 91746, 91748, 91749, 91750, 91752, 91755, 91761, 91762, 91763, 91764, 91765, 91766, 91767, 91768, 91770, 91773, 91778, 91784, 91786, 91789, 91790, 91791, 91792, 91801, 91803, 91977, 92003, 92008, 92019, 92020, 92028, 92101, 92120, 92220, 92223, 92301, 92307, 92308, 92311, 92314, 92316, 92320, 92324, 92325, 92333, 92335, 92336, 92337, 92342, 92344, 92345, 92346, 92352, 92354, 92356, 92359, 92371, 92372, 92373, 92374, 92376, 92377, 92382, 92391, 92392, 92394, 92395, 92397, 92399, 92404, 92405, 92407, 92408, 92410, 92411, 92427, 92501, 92503, 92504, 92505, 92506, 92507, 92508, 92509, 92518, 92532, 92543, 92544, 92545, 92551, 92553, 92555, 92557, 92562, 92563, 92570, 92583, 92584, 92585, 92586, 92587, 92591, 92592, 92595, 92596, 92602, 92620, 92624, 92627, 92629, 92630, 92637, 92646, 92648, 92651, 92653, 92656, 92660, 92663, 92673, 92677, 92679, 92683, 92688, 92691, 92692, 92694, 92704, 92705, 92707, 92780, 92782, 92801, 92805, 92806, 92807, 92821, 92835, 92840, 92860, 92861, 92869, 92870, 92878, 92879, 92880, 92881, 92882, 92883, 92886, 92887