Guardian Angel Home Care and Hospice of Ontario LLC

Home health agency · 2910 East Inland Empire Blvd Ste 100, Ontario, CA 91764

📞 (909) 983-0120

Quality of patient care star rating

53/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 01/18/2012 · CCN 059397
Rank in Ontario: #4 of 12 home health agencies
Rank in California: #956 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 92
Medicare spending: 7% more than the national average per episode
Service area: 33 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 12 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	88.2%	95.3%	96.5%	Worse
Checked flu shot status	25%	70.4%	64.2%	Worse
Patients improved at walking or moving around	82.3%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	93.6%	82.1%	89.7%	Better
Patients improved at bathing	83.5%	87%	90.6%	Worse
Patients improved at taking oral medications	72.4%	81%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	97.1%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	58.3%	62.1%	71.7%	Worse
Health info given to patient	96%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	86.6%	—	77.7%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	74%	87%	89%	Worse
Team communicated well	95%	85%	86%	Better
Discussed medicines, pain and home safety	100%	83%	82%	Better
Rated agency 9 or 10 out of 10	100%	83%	85%	Better
Would definitely recommend	86%	77%	79%	Better

Based on 5 completed surveys (19% response rate).

Location and service area

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ZIP codes served (33)

91709, 91710, 91711, 91723, 91730, 91737, 91741, 91750, 91752, 91762, 91763, 91764, 91765, 91766, 91767, 91768, 91780, 92336, 92337, 92344, 92376, 92395, 92501, 92503, 92507, 92509, 92544, 92553, 92555, 92567, 92592, 92880, 92883