Mission Home Health of Ontario, Inc

Home health agency · 901 Via Piemonte, Suite 100, Ontario, CA 91764

📞 (909) 980-3010

Quality of patient care star rating · Patient survey: 4★

57/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/27/2020 · CCN 559309
Rank in Ontario: #3 of 12 home health agencies
Rank in California: #718 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 1,689
Medicare spending: 9% less than the national average per episode
Service area: 100 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 16 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.4%	95.3%	96.5%	Better
Checked flu shot status	73.4%	70.4%	64.2%	Better
Patients improved at walking or moving around	90.8%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	90.2%	82.1%	89.7%	About the same
Patients improved at bathing	92.2%	87%	90.6%	Better
Patients' breathing improved	91.6%	87.2%	91.3%	About the same
Patients improved at taking oral medications	88.4%	81%	88.1%	About the same
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	98.3%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0.3%	0.6%	0.9%	About the same
Discharge function score	68.2%	62.1%	71.7%	Worse
Health info sent to next provider	90.6%	81.7%	81.2%	Better
Health info given to patient	97.7%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	85.3%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	3.9%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.9%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	89%	87%	89%	About the same
Team communicated well	82%	85%	86%	Worse
Discussed medicines, pain and home safety	81%	83%	82%	About the same
Rated agency 9 or 10 out of 10	84%	83%	85%	About the same
Would definitely recommend	81%	77%	79%	Better

Based on 173 completed surveys (15% response rate).

Location and service area

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ZIP codes served (100)

91010, 91016, 91701, 91702, 91706, 91708, 91709, 91710, 91711, 91722, 91723, 91724, 91730, 91737, 91739, 91740, 91741, 91744, 91745, 91748, 91750, 91752, 91761, 91762, 91763, 91764, 91765, 91766, 91767, 91768, 91773, 91784, 91786, 91789, 91790, 91791, 92220, 92223, 92230, 92301, 92307, 92308, 92313, 92314, 92315, 92316, 92317, 92320, 92321, 92322, 92324, 92325, 92333, 92335, 92336, 92337, 92339, 92341, 92344, 92346, 92352, 92354, 92359, 92373, 92374, 92376, 92377, 92382, 92386, 92391, 92392, 92395, 92399, 92401, 92402, 92404, 92405, 92407, 92408, 92410, 92411, 92501, 92503, 92504, 92505, 92506, 92507, 92508, 92509, 92518, 92544, 92557, 92833, 92860, 92878, 92879, 92880, 92881, 92882, 92883