Excellent Care Home Health Services, Inc

Home health agency · 13139 Central Ave., Chino, CA 91710

📞 (909) 581-3536

Quality of patient care star rating

72/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 05/21/2003 · CCN 058183
Rank in Chino: #1 of 11 home health agencies
Rank in California: #181 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 228
Medicare spending: 19% more than the national average per episode
Service area: 4 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 14 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Started care in a timely manner	95.6%	95.3%	96.5%	About the same
Checked flu shot status	97.8%	70.4%	64.2%	Better
Patients improved at walking or moving around	94.3%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	82.1%	89.7%	Better
Patients improved at bathing	98.4%	87%	90.6%	Better
Patients' breathing improved	60.1%	87.2%	91.3%	Worse
Patients improved at taking oral medications	100%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	100%	92.4%	94.5%	Better
Falls with major injury (lower is better)	2%	0.6%	0.9%	Worse
Discharge function score	15.9%	62.1%	71.7%	Worse
Health info sent to next provider	99.1%	81.7%	81.2%	Better
Discharged to community (risk-adjusted)	88.5%	—	77.7%	Better
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	12.5%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	100%	87%	89%	Better
Team communicated well	100%	85%	86%	Better
Discussed medicines, pain and home safety	100%	83%	82%	Better
Rated agency 9 or 10 out of 10	100%	83%	85%	Better
Would definitely recommend	100%	77%	79%	Better

Based on 22 completed surveys (34% response rate).

Location and service area

Open in Google Maps

ZIP codes served (4)

90048, 90604, 90631, 91710