Excellence Home Health Care Agency Inc

Home health agency · 11760 Central Avenue Suite 200, Chino, CA 91710

📞 (909) 591-1731

Quality of patient care star rating

70/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 11/29/2004 · CCN 058290
Rank in Chino: #2 of 11 home health agencies
Rank in California: #215 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 638
Medicare spending: 14% less than the national average per episode
Service area: 54 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 16 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.6%	95.3%	96.5%	Better
Checked flu shot status	66.5%	70.4%	64.2%	Better
Patients improved at walking or moving around	100%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	82.1%	89.7%	Better
Patients improved at bathing	100%	87%	90.6%	Better
Patients' breathing improved	100%	87.2%	91.3%	Better
Patients improved at taking oral medications	99.8%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	91.8%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	84.6%	62.1%	71.7%	Better
Health info sent to next provider	80.7%	81.7%	81.2%	About the same
Health info given to patient	97.4%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	98.3%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.9%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	93%	87%	89%	Better
Team communicated well	91%	85%	86%	Better
Discussed medicines, pain and home safety	82%	83%	82%	About the same
Rated agency 9 or 10 out of 10	87%	83%	85%	Better
Would definitely recommend	79%	77%	79%	About the same

Based on 28 completed surveys (16% response rate).

Location and service area

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ZIP codes served (54)

90620, 90680, 90701, 90720, 90813, 91708, 91710, 91761, 91764, 91765, 91766, 91767, 92374, 92411, 92602, 92612, 92618, 92627, 92646, 92647, 92648, 92649, 92653, 92655, 92657, 92663, 92683, 92691, 92701, 92703, 92704, 92705, 92706, 92707, 92708, 92780, 92782, 92801, 92802, 92804, 92805, 92807, 92823, 92840, 92841, 92843, 92844, 92845, 92861, 92863, 92865, 92868, 92869, 92882