Brio Home Health Services, Inc

Home health agency · 12590 Central Ave., Chino, CA 91710

📞 (909) 606-4415

Quality of patient care star rating · Patient survey: 4★

55/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 12/10/2008 · CCN 059020
Rank in Chino: #5 of 11 home health agencies
Rank in California: #806 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 928
Medicare spending: 10% less than the national average per episode
Service area: 69 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 16 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.1%	95.3%	96.5%	Better
Checked flu shot status	55.6%	70.4%	64.2%	Worse
Patients improved at walking or moving around	97.4%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	96.4%	82.1%	89.7%	Better
Patients improved at bathing	100%	87%	90.6%	Better
Patients' breathing improved	95.4%	87.2%	91.3%	Better
Patients improved at taking oral medications	98.2%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	84.3%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	56.3%	62.1%	71.7%	Worse
Health info sent to next provider	98.6%	81.7%	81.2%	Better
Health info given to patient	89.7%	92.7%	92.2%	Worse
Discharged to community (risk-adjusted)	88.9%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	12%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Care given in a professional way	86%	87%	89%	Worse
Team communicated well	88%	85%	86%	Better
Discussed medicines, pain and home safety	81%	83%	82%	About the same
Rated agency 9 or 10 out of 10	77%	83%	85%	Worse
Would definitely recommend	70%	77%	79%	Worse

Based on 50 completed surveys (14% response rate).

Location and service area

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ZIP codes served (69)

90630, 91701, 91702, 91708, 91709, 91710, 91711, 91722, 91723, 91724, 91730, 91737, 91739, 91740, 91741, 91748, 91750, 91752, 91761, 91762, 91763, 91764, 91765, 91766, 91767, 91768, 91773, 91784, 91786, 91789, 91790, 91791, 91792, 92316, 92324, 92335, 92336, 92337, 92346, 92354, 92373, 92374, 92376, 92377, 92401, 92404, 92407, 92411, 92503, 92504, 92505, 92506, 92507, 92508, 92509, 92545, 92551, 92553, 92555, 92557, 92571, 92821, 92860, 92878, 92879, 92880, 92881, 92882, 92883