Shalom Hospice of Greater Knoxville LLC
93% would definitely recommend
85/ 100
Not rated
University of Tn Medical Center Home Care Services -Knoxville Tn
Hospice · 4435 Valley View Drive, Suite 104, Knoxville, TN 37917
Family caregiver survey rating
74/ 100
Above average
At a glance
- Ownership
- Other
- Medicare-certified
- Since 06/09/1994 · CCN 441547
- Rank in Knoxville
- #2 of 6 hospices
- Rank in Tennessee
- #11 of 58 scored hospices
- Average daily census
- 387 patients
- County
- Knox
- Service area
- 96 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 100% | 98.9% | 96.2% | Better |
| Visits in the last days of life | 74.6% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 9.6 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 7 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 85% | 83% | 82% | Better |
| Always provided timely help | 80% | 80% | 78% | Better |
| Always treated patient with respect | 93% | 92% | 91% | Better |
| Right amount of emotional and spiritual support | 94% | 92% | 91% | Better |
| Always got help for pain and symptoms | 78% | 78% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 87% | 84% | 83% | Better |
| Would definitely recommend | 90% | 86% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.2% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 37% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 8.1% | — | 7.3% | About the same |
| Late live discharges (% live discharges) (lower is better) | 31.2% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 8.3% | — | 8.5% | About the same |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $12,508 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 10.8 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.8% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 95.3% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer28%
Dementia13%
Stroke12%
Heart/circulatory disease21%
Respiratory disease14%
Other conditions14%
Where care is provided
Private home75%
Assisted living13%
Nursing facility11%
Inpatient hospice unit1%
Other1%
Location and service area
ZIP codes served (96)
37303, 37354, 37385, 37701, 37705, 37708, 37709, 37710, 37714, 37716, 37721, 37722, 37723, 37726, 37729, 37732, 37737, 37738, 37742, 37748, 37754, 37755, 37756, 37757, 37762, 37763, 37764, 37766, 37769, 37770, 37771, 37772, 37774, 37777, 37779, 37801, 37802, 37803, 37804, 37806, 37807, 37828, 37829, 37830, 37831, 37840, 37841, 37845, 37846, 37847, 37849, 37852, 37853, 37854, 37861, 37862, 37863, 37864, 37865, 37866, 37868, 37869, 37870, 37871, 37872, 37874, 37876, 37880, 37882, 37885, 37886, 37887, 37892, 37901, 37902, 37909, 37912, 37914, 37915, 37916, 37917, 37918, 37919, 37920, 37921, 37922, 37923, 37924, 37928, 37930, 37931, 37932, 37934, 37938, 37939, 38556
Other hospices in Knoxville
Covenant Hospice
85% would definitely recommend
59/ 100
Caris Healthcare
84% would definitely recommend
54/ 100
Amedisys Hospice an Adventa Company
84% would definitely recommend
49/ 100
Suncrest Hospice
79% would definitely recommend
45/ 100
Frequently asked questions
Is University of Tn Medical Center Home Care Services -Knoxville Tn Medicare-certified?
Yes. University of Tn Medical Center Home Care Services -Knoxville Tn (CMS Certification Number 441547) has been Medicare-certified since 06/09/1994, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does University of Tn Medical Center Home Care Services -Knoxville Tn compare to other hospices in Knoxville?
University of Tn Medical Center Home Care Services -Knoxville Tn ranks #2 of 6 hospices based in Knoxville on the Scorecard score, with 4 stars.
What areas does University of Tn Medical Center Home Care Services -Knoxville Tn serve?
University of Tn Medical Center Home Care Services -Knoxville Tn reports serving 96 ZIP codes to CMS, including 37303, 37354, 37385, 37701, 37705. Call (865) 544-6222 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with University of Tn Medical Center Home Care Services -Knoxville Tn. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.