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Sentara Home Care Services (Halifax)

Home health agency · 2200 Wilborn Avenue, South Boston, VA 24592

📞 (434) 517-3339

Quality of patient care star rating · Patient survey: 4★
57/ 100
Average

At a glance

Ownership
Non-Profit
Medicare-certified
Since 05/02/1984 · CCN 497287
Rank in South Boston
#2 of 2 home health agencies
Rank in Virginia
#58 of 191 scored home health agencies
Services
Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
Medicare episodes/yr
324
Medicare spending
11% less than the national average per episode
Service area
28 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 16 reported measures, worse on 2.

MeasureThis providerStateNationalvs. national
Started care in a timely manner99.8%96.8%96.5%Better
Checked flu shot status57.5%67%64.2%Worse
Patients improved at walking or moving around88.6%88.4%88.6%About the same
Patients improved at getting in and out of bed89.7%90.8%89.7%About the same
Patients improved at bathing91.3%90.3%90.6%About the same
Patients' breathing improved93.1%91.7%91.3%Better
Patients improved at taking oral medications86.3%88%88.1%Worse
New or worsened pressure ulcers (lower is better)0.2%0.3%0.2%About the same
Timely action on medication issues99%95.6%94.5%Better
Falls with major injury (lower is better)0.8%0.9%0.9%About the same
Discharge function score73.9%73.6%71.7%Better
Health info sent to next provider94%78%81.2%Better
Health info given to patient99.5%92.6%92.2%Better
Discharged to community (risk-adjusted)94.8%77.7%Better
Potentially preventable readmissions (risk-adjusted) (lower is better)3.7%4.1%About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)8.9%10.8%Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 3.

MeasureThis providerStateNationalvs. national
Care given in a professional way86%89%89%Worse
Team communicated well86%86%86%About the same
Discussed medicines, pain and home safety84%80%82%Better
Rated agency 9 or 10 out of 1082%85%85%Worse
Would definitely recommend74%79%79%Worse

Based on 86 completed surveys (23% response rate).

Location and service area

Approximate location (ZIP code center). Open in Google Maps

ZIP codes served (28)

23917, 23923, 23924, 23927, 23937, 23947, 23962, 23964, 23967, 23968, 23976, 24520, 24528, 24529, 24534, 24539, 24540, 24558, 24565, 24566, 24577, 24580, 24586, 24589, 24592, 24594, 24597, 24598

Other home health agencies in South Boston

All 2 home health agencies in South Boston →

Frequently asked questions

Is Sentara Home Care Services (Halifax) Medicare-certified?
Yes. Sentara Home Care Services (Halifax) (CMS Certification Number 497287) has been Medicare-certified since 05/02/1984, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Sentara Home Care Services (Halifax) compare to other home health agencies in South Boston?
Sentara Home Care Services (Halifax) ranks #2 of 2 home health agencies based in South Boston on the Scorecard score, with 3.5 stars.
What areas does Sentara Home Care Services (Halifax) serve?
Sentara Home Care Services (Halifax) reports serving 28 ZIP codes to CMS, including 23917, 23923, 23924, 23927, 23937. Call (434) 517-3339 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Sentara Home Care Services (Halifax). Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.