Sentara Home Care Services (Halifax)
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
57/ 100
1ST Care Home Health South Boston
Home health agency · 425 Main St, South Boston, VA 24592
Quality of patient care star rating · Patient survey: 5★
67/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/25/1985 · CCN 497021
- Rank in South Boston
- #1 of 2 home health agencies
- Rank in Virginia
- #13 of 191 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,097
- Medicare spending
- 4% less than the national average per episode
- Service area
- 60 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 96% | 96.8% | 96.5% | About the same |
| Checked flu shot status | 77.5% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 89.5% | 88.4% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 95.4% | 90.8% | 89.7% | Better |
| Patients improved at bathing | 90.6% | 90.3% | 90.6% | About the same |
| Patients' breathing improved | 88.9% | 91.7% | 91.3% | Worse |
| Patients improved at taking oral medications | 89.6% | 88% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99.6% | 95.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.8% | 0.9% | 0.9% | About the same |
| Discharge function score | 79.5% | 73.6% | 71.7% | Better |
| Health info sent to next provider | 97.9% | 78% | 81.2% | Better |
| Health info given to patient | 99% | 92.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 89% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.9% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.8% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 93% | 89% | 89% | Better |
| Team communicated well | 92% | 86% | 86% | Better |
| Discussed medicines, pain and home safety | 87% | 80% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 87% | 85% | 85% | Better |
| Would definitely recommend | 83% | 79% | 79% | Better |
Based on 196 completed surveys (18% response rate).
Location and service area
ZIP codes served (60)
23821, 23843, 23845, 23856, 23857, 23868, 23876, 23887, 23889, 23893, 23901, 23915, 23917, 23919, 23920, 23923, 23924, 23927, 23937, 23942, 23944, 23947, 23950, 23952, 23954, 23959, 23962, 23964, 23966, 23967, 23968, 23970, 23974, 23976, 24069, 24520, 24527, 24528, 24529, 24530, 24531, 24534, 24539, 24540, 24541, 24543, 24549, 24557, 24558, 24565, 24566, 24569, 24577, 24580, 24586, 24589, 24592, 24594, 24597, 24598
Other home health agencies in South Boston
Frequently asked questions
Is 1ST Care Home Health South Boston Medicare-certified?
Yes. 1ST Care Home Health South Boston (CMS Certification Number 497021) has been Medicare-certified since 07/25/1985, which means it meets federal requirements and Medicare will pay for covered home health services.
How does 1ST Care Home Health South Boston compare to other home health agencies in South Boston?
1ST Care Home Health South Boston ranks #1 of 2 home health agencies based in South Boston on the Scorecard score, with 3.5 stars.
What areas does 1ST Care Home Health South Boston serve?
1ST Care Home Health South Boston reports serving 60 ZIP codes to CMS, including 23821, 23843, 23845, 23856, 23857. Call (434) 572-1312 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with 1ST Care Home Health South Boston. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.