Acara
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
81/ 100
Not rated
Touchstone Health
Home health agency · 613 Nw Loop 410 Suite 660, San Antonio, TX 78216
Quality of patient care star rating · Patient survey: 5★
35/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 10/30/2008 · CCN 747024
- Rank in San Antonio
- #44 of 78 home health agencies
- Rank in Texas
- #859 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 397
- Medicare spending
- Same as the national average per episode
- Service area
- 88 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 16 reported measures, worse on 12.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 89.7% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 57.5% | 64.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 79% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 79.1% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 80.2% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 77.9% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 78.8% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 90.5% | 95.1% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.2% | 1.2% | 0.9% | About the same |
| Discharge function score | 50% | 64% | 71.7% | Worse |
| Health info sent to next provider | 49.4% | 81.5% | 81.2% | Worse |
| Health info given to patient | 90.9% | 90.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 66.2% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.1% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 91% | 86% | 86% | Better |
| Discussed medicines, pain and home safety | 87% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 83% | 87% | 85% | Worse |
| Would definitely recommend | 77% | 80% | 79% | Worse |
Based on 74 completed surveys (20% response rate).
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (88)
78002, 78003, 78006, 78009, 78015, 78016, 78023, 78026, 78039, 78050, 78052, 78055, 78056, 78059, 78063, 78064, 78065, 78069, 78070, 78073, 78101, 78108, 78109, 78112, 78114, 78121, 78132, 78133, 78148, 78152, 78154, 78163, 78201, 78202, 78203, 78205, 78207, 78208, 78209, 78210, 78211, 78212, 78213, 78214, 78216, 78217, 78218, 78219, 78220, 78221, 78222, 78223, 78224, 78225, 78226, 78227, 78228, 78229, 78230, 78231, 78232, 78233, 78234, 78237, 78238, 78239, 78240, 78242, 78244, 78245, 78247, 78248, 78249, 78250, 78251, 78252, 78253, 78254, 78255, 78256, 78258, 78259, 78260, 78261, 78263, 78264, 78266, 78861
Other home health agencies in San Antonio
Capitol Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
73/ 100
Soft Touch Home Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
68/ 100
Alpine Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Mmcare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Frequently asked questions
Is Touchstone Health Medicare-certified?
Yes. Touchstone Health (CMS Certification Number 747024) has been Medicare-certified since 10/30/2008, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Touchstone Health compare to other home health agencies in San Antonio?
Touchstone Health ranks #44 of 78 home health agencies based in San Antonio on the Scorecard score, with 2.5 stars.
What areas does Touchstone Health serve?
Touchstone Health reports serving 88 ZIP codes to CMS, including 78002, 78003, 78006, 78009, 78015. Call (210) 541-8884 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Touchstone Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.