Acara
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
81/ 100
Not rated
Soft Touch Home Care Inc
Home health agency · 1222 Callaghan Road Suite #200, San Antonio, TX 78228
Quality of patient care star rating
68/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 12/21/1995 · CCN 678109
- Rank in San Antonio
- #3 of 78 home health agencies
- Rank in Texas
- #91 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 79
- Medicare spending
- 52% less than the national average per episode
- Service area
- 44 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 14 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.8% | 96.8% | 96.5% | Better |
| Checked flu shot status | 50% | 64.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 93.4% | 85.7% | 88.6% | Better |
| Patients improved at getting in and out of bed | 93.1% | 85.8% | 89.7% | Better |
| Patients improved at bathing | 100% | 87.8% | 90.6% | Better |
| Patients' breathing improved | 91.5% | 88% | 91.3% | About the same |
| Patients improved at taking oral medications | 87.8% | 86.5% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 100% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 1.2% | 0.9% | About the same |
| Discharge function score | 57.6% | 64% | 71.7% | Worse |
| Health info sent to next provider | 88.9% | 81.5% | 81.2% | Better |
| Health info given to patient | 94.6% | 90.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 53.9% | — | 77.7% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 89% | 89% | Better |
| Team communicated well | 100% | 86% | 86% | Better |
| Discussed medicines, pain and home safety | 100% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 99% | 87% | 85% | Better |
| Would definitely recommend | 98% | 80% | 79% | Better |
Based on 7 completed surveys (9% response rate).
Location and service area
ZIP codes served (44)
78016, 78066, 78109, 78148, 78201, 78202, 78204, 78205, 78207, 78211, 78212, 78213, 78214, 78215, 78216, 78217, 78218, 78219, 78221, 78222, 78223, 78224, 78225, 78226, 78227, 78228, 78229, 78230, 78233, 78235, 78237, 78238, 78239, 78240, 78242, 78244, 78245, 78247, 78249, 78250, 78251, 78252, 78253, 78258
Other home health agencies in San Antonio
Capitol Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
73/ 100
Alpine Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Mmcare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Frequently asked questions
Is Soft Touch Home Care Inc Medicare-certified?
Yes. Soft Touch Home Care Inc (CMS Certification Number 678109) has been Medicare-certified since 12/21/1995, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Soft Touch Home Care Inc compare to other home health agencies in San Antonio?
Soft Touch Home Care Inc ranks #3 of 78 home health agencies based in San Antonio on the Scorecard score, with 4 stars.
What areas does Soft Touch Home Care Inc serve?
Soft Touch Home Care Inc reports serving 44 ZIP codes to CMS, including 78016, 78066, 78109, 78148, 78201. Call (210) 433-0555 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Soft Touch Home Care Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.