Acara
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
81/ 100
Not rated
Carter Healthcare
Home health agency · 3201 Cherry Ridge Drive Suite 211-C, San Antonio, TX 78230
Quality of patient care star rating
54/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 10/02/2003 · CCN 679357
- Rank in San Antonio
- #19 of 78 home health agencies
- Rank in Texas
- #377 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology · Not offered: Medical social services, Home health aide
- Medicare episodes/yr
- 7
- Service area
- 85 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 13 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 96.8% | 96.5% | Better |
| Checked flu shot status | 91.6% | 64.4% | 64.2% | Better |
| Patients improved at walking or moving around | 85.1% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 83.9% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 89% | 87.8% | 90.6% | Worse |
| Patients' breathing improved | 93.2% | 88% | 91.3% | Better |
| Patients improved at taking oral medications | 86.3% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 99% | 95.1% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 1.2% | 0.9% | About the same |
| Discharge function score | 55.9% | 64% | 71.7% | Worse |
| Health info sent to next provider | 35.7% | 81.5% | 81.2% | Worse |
| Health info given to patient | 95.5% | 90.7% | 92.2% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Not Available; preventable readmissions Not Available; preventable hospitalizations -.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 89% | 89% | About the same |
| Team communicated well | 86% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 86% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 89% | 87% | 85% | Better |
| Would definitely recommend | 76% | 80% | 79% | Worse |
Based on 7 completed surveys (12% response rate).
Location and service area
ZIP codes served (85)
75002, 75007, 75013, 75034, 75040, 75050, 75052, 75061, 75062, 75071, 75149, 75154, 75180, 75181, 75211, 75217, 75219, 75234, 76039, 76051, 76119, 78009, 78014, 78017, 78061, 78108, 78109, 78123, 78130, 78132, 78154, 78155, 78207, 78212, 78213, 78217, 78219, 78223, 78227, 78228, 78230, 78231, 78232, 78233, 78238, 78240, 78244, 78245, 78247, 78249, 78251, 78252, 78253, 78254, 78258, 78260, 78261, 78602, 78606, 78613, 78616, 78621, 78628, 78633, 78641, 78644, 78660, 78664, 78665, 78666, 78681, 78723, 78731, 78735, 78738, 78741, 78744, 78745, 78747, 78749, 78750, 78752, 78753, 78758, 78945
Other home health agencies in San Antonio
Capitol Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
73/ 100
Soft Touch Home Care Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
68/ 100
Alpine Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Mmcare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Frequently asked questions
Is Carter Healthcare Medicare-certified?
Yes. Carter Healthcare (CMS Certification Number 679357) has been Medicare-certified since 10/02/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Carter Healthcare compare to other home health agencies in San Antonio?
Carter Healthcare ranks #19 of 78 home health agencies based in San Antonio on the Scorecard score, with 3.5 stars.
What areas does Carter Healthcare serve?
Carter Healthcare reports serving 85 ZIP codes to CMS, including 75002, 75007, 75013, 75034, 75040. Call (210) 688-4876 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Carter Healthcare. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.