Timely Care Home Health

Home health agency · 1350 E. Arapaho Rd., Ste # 208, Richardson, TX 75081

📞 (972) 699-7200

Quality of patient care star rating

24/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 05/21/2008 · CCN 679789
Rank in Richardson: #21 of 40 home health agencies
Rank in Texas: #1045 of 1161 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 241
Medicare spending: 16% less than the national average per episode
Service area: 98 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 1 of 15 reported measures, worse on 11.

Measure	This provider	State	National	vs. national
Started care in a timely manner	96.5%	96.8%	96.5%	About the same
Checked flu shot status	27.1%	64.4%	64.2%	Worse
Patients improved at walking or moving around	70.9%	85.7%	88.6%	Worse
Patients improved at getting in and out of bed	65.9%	85.8%	89.7%	Worse
Patients improved at bathing	76.5%	87.8%	90.6%	Worse
Patients' breathing improved	63.3%	88%	91.3%	Worse
Patients improved at taking oral medications	69.5%	86.5%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	62.4%	95.1%	94.5%	Worse
Falls with major injury (lower is better)	0.6%	1.2%	0.9%	About the same
Discharge function score	45.5%	64%	71.7%	Worse
Health info sent to next provider	89.7%	81.5%	81.2%	Better
Health info given to patient	77.3%	90.7%	92.2%	Worse
Discharged to community (risk-adjusted)	39.6%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	12.8%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	63%	89%	89%	Worse
Team communicated well	69%	86%	86%	Worse
Discussed medicines, pain and home safety	97%	83%	82%	Better
Rated agency 9 or 10 out of 10	52%	87%	85%	Worse
Would definitely recommend	35%	80%	79%	Worse

Based on 6 completed surveys (7% response rate).

Location and service area

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ZIP codes served (98)

75002, 75006, 75007, 75019, 75023, 75028, 75032, 75040, 75041, 75042, 75043, 75044, 75047, 75048, 75050, 75051, 75052, 75060, 75061, 75062, 75068, 75074, 75075, 75080, 75081, 75082, 75088, 75089, 75094, 75098, 75104, 75115, 75126, 75134, 75137, 75141, 75146, 75149, 75150, 75152, 75159, 75165, 75166, 75180, 75181, 75209, 75211, 75212, 75214, 75215, 75216, 75217, 75223, 75227, 75228, 75230, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75241, 75249, 75252, 75409, 76001, 76006, 76010, 76013, 76014, 76015, 76016, 76028, 76053, 76060, 76063, 76092, 76103, 76105, 76106, 76107, 76108, 76110, 76112, 76115, 76116, 76119, 76134, 76135, 76140, 76182, 76208, 76227, 76244, 76248, 76266