Excel Plus Home Health LLC

Home health agency · 1701 N Collins Blvd Ste 3000A, Richardson, TX 75080

📞 (972) 386-7744

Quality of patient care star rating · Patient survey: 2★

52/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 03/08/2006 · CCN 677847
Rank in Richardson: #5 of 40 home health agencies
Rank in Texas: #427 of 1161 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 960
Medicare spending: 4% more than the national average per episode
Service area: 242 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 9 of 16 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.9%	96.8%	96.5%	Better
Checked flu shot status	80%	64.4%	64.2%	Better
Patients improved at walking or moving around	92.1%	85.7%	88.6%	Better
Patients improved at getting in and out of bed	89.2%	85.8%	89.7%	About the same
Patients improved at bathing	95.5%	87.8%	90.6%	Better
Patients' breathing improved	95.4%	88%	91.3%	Better
Patients improved at taking oral medications	94.6%	86.5%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.1%	0.2%	0.2%	About the same
Timely action on medication issues	99.5%	95.1%	94.5%	Better
Falls with major injury (lower is better)	0.4%	1.2%	0.9%	About the same
Discharge function score	60.5%	64%	71.7%	Worse
Health info sent to next provider	99.7%	81.5%	81.2%	Better
Health info given to patient	99.4%	90.7%	92.2%	Better
Discharged to community (risk-adjusted)	74%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.2%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	84%	89%	89%	Worse
Team communicated well	80%	86%	86%	Worse
Discussed medicines, pain and home safety	74%	83%	82%	Worse
Rated agency 9 or 10 out of 10	78%	87%	85%	Worse
Would definitely recommend	65%	80%	79%	Worse

Based on 318 completed surveys (21% response rate).

Location and service area

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ZIP codes served (242)

72114, 75001, 75002, 75006, 75007, 75009, 75010, 75013, 75019, 75022, 75023, 75024, 75025, 75028, 75032, 75033, 75034, 75035, 75036, 75038, 75039, 75040, 75041, 75042, 75043, 75044, 75048, 75050, 75051, 75052, 75053, 75054, 75056, 75057, 75060, 75061, 75062, 75063, 75065, 75067, 75068, 75069, 75070, 75071, 75072, 75074, 75075, 75077, 75078, 75080, 75081, 75082, 75087, 75088, 75089, 75090, 75093, 75094, 75098, 75104, 75114, 75115, 75116, 75124, 75126, 75134, 75135, 75137, 75141, 75142, 75146, 75149, 75150, 75151, 75154, 75159, 75160, 75161, 75165, 75166, 75167, 75173, 75180, 75181, 75182, 75189, 75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75243, 75244, 75246, 75247, 75248, 75249, 75251, 75252, 75253, 75254, 75287, 75401, 75402, 75407, 75409, 75424, 75442, 75454, 75474, 75495, 75567, 75602, 75650, 75651, 76001, 76002, 76006, 76009, 76010, 76011, 76012, 76013, 76014, 76015, 76016, 76017, 76018, 76020, 76021, 76022, 76023, 76028, 76031, 76033, 76034, 76036, 76039, 76040, 76044, 76048, 76049, 76050, 76051, 76052, 76053, 76054, 76058, 76059, 76060, 76063, 76065, 76078, 76084, 76092, 76093, 76098, 76102, 76103, 76104, 76105, 76106, 76107, 76108, 76109, 76110, 76111, 76112, 76114, 76115, 76116, 76117, 76118, 76119, 76120, 76121, 76123, 76126, 76131, 76132, 76133, 76134, 76135, 76137, 76140, 76148, 76155, 76164, 76177, 76179, 76180, 76182, 76201, 76205, 76207, 76208, 76209, 76210, 76226, 76227, 76244, 76247, 76248, 76258, 76259, 76262, 76266, 76636, 76692, 77351