Guardian Angels Plus Home Health

Home health agency · 1101 E Arapaho Rd, Ste 201-D, Richardson, TX 75081

📞 (972) 240-6200

Quality of patient care star rating

47/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 02/06/2013 · CCN 747780
Rank in Richardson: #8 of 40 home health agencies
Rank in Texas: #571 of 1161 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 309
Medicare spending: 6% more than the national average per episode
Service area: 44 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	87.1%	96.8%	96.5%	Worse
Checked flu shot status	82.7%	64.4%	64.2%	Better
Patients improved at walking or moving around	80.8%	85.7%	88.6%	Worse
Patients improved at getting in and out of bed	79.5%	85.8%	89.7%	Worse
Patients improved at bathing	91.7%	87.8%	90.6%	Better
Patients' breathing improved	92%	88%	91.3%	About the same
Patients improved at taking oral medications	89.1%	86.5%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	96.8%	95.1%	94.5%	Better
Falls with major injury (lower is better)	0%	1.2%	0.9%	About the same
Discharge function score	46%	64%	71.7%	Worse
Health info sent to next provider	100%	81.5%	81.2%	Better
Health info given to patient	92.3%	90.7%	92.2%	About the same
Discharged to community (risk-adjusted)	69%	—	77.7%	Worse
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	15.7%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	80%	89%	89%	Worse
Team communicated well	86%	86%	86%	About the same
Discussed medicines, pain and home safety	87%	83%	82%	Better
Rated agency 9 or 10 out of 10	99%	87%	85%	Better
Would definitely recommend	67%	80%	79%	Worse

Based on 5 completed surveys (19% response rate).

Location and service area

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ZIP codes served (44)

75006, 75007, 75023, 75025, 75035, 75040, 75042, 75048, 75051, 75052, 75074, 75075, 75081, 75115, 75119, 75134, 75154, 75165, 75206, 75212, 75215, 75217, 75228, 75232, 75233, 75240, 75407, 76011, 76012, 76016, 76021, 76039, 76049, 76063, 76104, 76106, 76107, 76110, 76123, 76133, 76179, 76182, 76240, 76262