El Paso Community Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
95/ 100
Not rated
Matrix Home Health Services
Home health agency · 11351 James Watt, Building C 400, El Paso, TX 79936
Quality of patient care star rating · Patient survey: 4★
49/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/03/2003 · CCN 679217
- Rank in El Paso
- #20 of 60 home health agencies
- Rank in Texas
- #510 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 243
- Medicare spending
- 14% less than the national average per episode
- Service area
- 28 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 16 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 96.8% | 96.5% | Better |
| Checked flu shot status | 68.8% | 64.4% | 64.2% | Better |
| Patients improved at walking or moving around | 85.9% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 88.5% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 90.8% | 87.8% | 90.6% | About the same |
| Patients' breathing improved | 87.1% | 88% | 91.3% | Worse |
| Patients improved at taking oral medications | 85.4% | 86.5% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 86.6% | 95.1% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.9% | 1.2% | 0.9% | About the same |
| Discharge function score | 59.9% | 64% | 71.7% | Worse |
| Health info sent to next provider | 97.3% | 81.5% | 81.2% | Better |
| Health info given to patient | 87.8% | 90.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 85.8% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.9% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.4% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 86% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 75% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 87% | 87% | 85% | Better |
| Would definitely recommend | 82% | 80% | 79% | Better |
Based on 310 completed surveys (19% response rate).
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (28)
79821, 79835, 79836, 79838, 79849, 79853, 79901, 79902, 79903, 79904, 79905, 79906, 79907, 79908, 79911, 79912, 79915, 79922, 79924, 79925, 79927, 79928, 79930, 79932, 79934, 79935, 79936, 79938
Other home health agencies in El Paso
Reliant at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
73/ 100
Luxur Health Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
69/ 100
Ayuda Home Health Care Services LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Not rated
Tender Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Frequently asked questions
Is Matrix Home Health Services Medicare-certified?
Yes. Matrix Home Health Services (CMS Certification Number 679217) has been Medicare-certified since 02/03/2003, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Matrix Home Health Services compare to other home health agencies in El Paso?
Matrix Home Health Services ranks #20 of 60 home health agencies based in El Paso on the Scorecard score, with 3.5 stars.
What areas does Matrix Home Health Services serve?
Matrix Home Health Services reports serving 28 ZIP codes to CMS, including 79821, 79835, 79836, 79838, 79849. Call (915) 633-8104 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Matrix Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.