Reliant at Home

Home health agency · 10470 Vista del Sol Dr Ste 108, El Paso, TX 79925

📞 (214) 758-0900

Quality of patient care star rating

73/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 02/26/2009 · CCN 747070
Rank in El Paso: #2 of 60 home health agencies
Rank in Texas: #38 of 1161 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology · Not offered: Medical social services, Home health aide
Medicare episodes/yr: 67
Medicare spending: 3% more than the national average per episode
Service area: 20 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 9 of 14 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	100%	96.8%	96.5%	Better
Checked flu shot status	89.2%	64.4%	64.2%	Better
Patients improved at walking or moving around	100%	85.7%	88.6%	Better
Patients improved at getting in and out of bed	100%	85.8%	89.7%	Better
Patients improved at bathing	100%	87.8%	90.6%	Better
Patients' breathing improved	91.9%	88%	91.3%	About the same
Patients improved at taking oral medications	100%	86.5%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	96.7%	95.1%	94.5%	Better
Falls with major injury (lower is better)	0%	1.2%	0.9%	About the same
Discharge function score	98.3%	64%	71.7%	Better
Health info sent to next provider	100%	81.5%	81.2%	Better
Health info given to patient	86.9%	90.7%	92.2%	Worse
Discharged to community (risk-adjusted)	77.6%	—	77.7%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	92%	89%	89%	Better
Team communicated well	92%	86%	86%	Better
Discussed medicines, pain and home safety	87%	83%	82%	Better
Rated agency 9 or 10 out of 10	88%	87%	85%	Better
Would definitely recommend	71%	80%	79%	Worse

Based on 15 completed surveys (15% response rate).

Location and service area

Open in Google Maps

ZIP codes served (20)

79836, 79838, 79849, 79901, 79902, 79903, 79904, 79905, 79907, 79912, 79915, 79924, 79925, 79927, 79928, 79930, 79932, 79935, 79936, 79938