El Paso Community Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
95/ 100
Not rated
Care at Heart Home Health Services
Home health agency · 12724 Tierra Monje, El Paso, TX 79938
Quality of patient care star rating
50/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/01/2021 · CCN 748003
- Rank in El Paso
- #17 of 60 home health agencies
- Rank in Texas
- #479 of 1161 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 65
- Medicare spending
- 31% less than the national average per episode
- Service area
- 20 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 6 of 14 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 92.7% | 96.8% | 96.5% | Worse |
| Checked flu shot status | 69% | 64.4% | 64.2% | Better |
| Patients improved at walking or moving around | 76.8% | 85.7% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 81.1% | 85.8% | 89.7% | Worse |
| Patients improved at bathing | 94.8% | 87.8% | 90.6% | Better |
| Patients' breathing improved | 97.2% | 88% | 91.3% | Better |
| Patients improved at taking oral medications | 92.3% | 86.5% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 3.3% | 0.2% | 0.2% | Worse |
| Timely action on medication issues | 95.1% | 95.1% | 94.5% | About the same |
| Falls with major injury (lower is better) | 0% | 1.2% | 0.9% | About the same |
| Discharge function score | 53.9% | 64% | 71.7% | Worse |
| Health info sent to next provider | 100% | 81.5% | 81.2% | Better |
| Discharged to community (risk-adjusted) | 55.7% | — | 77.7% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
Location and service area
ZIP codes served (20)
79835, 79836, 79849, 79901, 79902, 79903, 79904, 79907, 79912, 79915, 79924, 79925, 79927, 79928, 79930, 79932, 79934, 79935, 79936, 79938
Other home health agencies in El Paso
Reliant at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
73/ 100
Luxur Health Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
69/ 100
Ayuda Home Health Care Services LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
64/ 100
Not rated
Tender Care Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Frequently asked questions
Is Care at Heart Home Health Services Medicare-certified?
Yes. Care at Heart Home Health Services (CMS Certification Number 748003) has been Medicare-certified since 02/01/2021, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Care at Heart Home Health Services compare to other home health agencies in El Paso?
Care at Heart Home Health Services ranks #17 of 60 home health agencies based in El Paso on the Scorecard score, with 3.5 stars.
What areas does Care at Heart Home Health Services serve?
Care at Heart Home Health Services reports serving 20 ZIP codes to CMS, including 79835, 79836, 79849, 79901, 79902. Call (915) 304-1030 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Care at Heart Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.