Best Option Healthcare Puerto Rico
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Metro Pavia @ Home- San Juan
Home health agency · Edificio First Medical, Calle Bolivia #60, Piso 3 Hato Rey Centro, San Juan, PR 00917
Quality of patient care star rating · Patient survey: 3★
53/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 04/05/1977 · CCN 407009
- Rank in San Juan
- #2 of 7 home health agencies
- Rank in Puerto Rico
- #7 of 35 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 71
- Medicare spending
- 17% less than the national average per episode
- Service area
- 66 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 9 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.3% | 82.8% | 96.5% | Better |
| Checked flu shot status | 12.2% | 35.5% | 64.2% | Worse |
| Patients improved at walking or moving around | 100% | 73.1% | 88.6% | Better |
| Patients improved at getting in and out of bed | 100% | 76.1% | 89.7% | Better |
| Patients improved at bathing | 100% | 75.9% | 90.6% | Better |
| Patients' breathing improved | 100% | 89.4% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 72.1% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.7% | 0.2% | About the same |
| Timely action on medication issues | 99.1% | 94.2% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.2% | 0.3% | 0.9% | About the same |
| Discharge function score | 59.7% | 58.6% | 71.7% | Worse |
| Health info sent to next provider | 98.4% | 65.1% | 81.2% | Better |
| Health info given to patient | 99.4% | 91.8% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 69% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.6% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 90% | 89% | About the same |
| Team communicated well | 82% | 84% | 86% | Worse |
| Discussed medicines, pain and home safety | 72% | 74% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 83% | 85% | 85% | Worse |
| Would definitely recommend | 72% | 75% | 79% | Worse |
Based on 242 completed surveys (29% response rate).
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (66)
00646, 00692, 00719, 00720, 00721, 00729, 00735, 00738, 00745, 00772, 00773, 00782, 00783, 00794, 00901, 00907, 00908, 00909, 00910, 00911, 00912, 00913, 00915, 00916, 00917, 00918, 00919, 00920, 00921, 00923, 00924, 00925, 00926, 00927, 00928, 00929, 00934, 00936, 00937, 00949, 00951, 00952, 00953, 00954, 00956, 00957, 00959, 00960, 00961, 00962, 00963, 00965, 00966, 00968, 00969, 00970, 00971, 00976, 00977, 00979, 00981, 00982, 00983, 00985, 00986, 00987
Other home health agencies in San Juan
Cms Home Care Metro LLC
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46/ 100
Home Care Gregoria Auffant
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Guaynabo Home Care
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Americare Homehealth Services
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–no score
Not rated
Frequently asked questions
Is Metro Pavia @ Home- San Juan Medicare-certified?
Yes. Metro Pavia @ Home- San Juan (CMS Certification Number 407009) has been Medicare-certified since 04/05/1977, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Metro Pavia @ Home- San Juan compare to other home health agencies in San Juan?
Metro Pavia @ Home- San Juan ranks #2 of 7 home health agencies based in San Juan on the Scorecard score, with 5 stars.
What areas does Metro Pavia @ Home- San Juan serve?
Metro Pavia @ Home- San Juan reports serving 66 ZIP codes to CMS, including 00646, 00692, 00719, 00720, 00721. Call (787) 705-6982 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Metro Pavia @ Home- San Juan. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.