Metro Pavia @ Home- San Juan
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
53/ 100
Best Option Healthcare Puerto Rico
Home health agency · 359 de Diego Avenue Suite 201, San Juan, PR 00909
Quality of patient care star rating · Patient survey: 3★
62/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 11/29/2017 · CCN 407051
- Rank in San Juan
- #1 of 7 home health agencies
- Rank in Puerto Rico
- #2 of 35 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 706
- Medicare spending
- 24% less than the national average per episode
- Service area
- 161 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 9 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.4% | 82.8% | 96.5% | About the same |
| Checked flu shot status | 10.9% | 35.5% | 64.2% | Worse |
| Patients improved at walking or moving around | 99.4% | 73.1% | 88.6% | Better |
| Patients improved at getting in and out of bed | 96.7% | 76.1% | 89.7% | Better |
| Patients improved at bathing | 100% | 75.9% | 90.6% | Better |
| Patients' breathing improved | 100% | 89.4% | 91.3% | Better |
| Patients improved at taking oral medications | 97.8% | 72.1% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.7% | 0.2% | About the same |
| Timely action on medication issues | 99.5% | 94.2% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.2% | 0.3% | 0.9% | About the same |
| Discharge function score | 60% | 58.6% | 71.7% | Worse |
| Health info sent to next provider | 99.8% | 65.1% | 81.2% | Better |
| Health info given to patient | 100% | 91.8% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 77.1% | — | 77.7% | About the same |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.5% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 7.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 90% | 89% | Better |
| Team communicated well | 82% | 84% | 86% | Worse |
| Discussed medicines, pain and home safety | 72% | 74% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 87% | 85% | 85% | Better |
| Would definitely recommend | 82% | 75% | 79% | Better |
Based on 250 completed surveys (19% response rate).
Location and service area
ZIP codes served (161)
00601, 00602, 00603, 00605, 00606, 00610, 00612, 00613, 00614, 00617, 00622, 00623, 00624, 00627, 00637, 00638, 00641, 00646, 00647, 00650, 00652, 00653, 00656, 00659, 00660, 00662, 00664, 00667, 00669, 00670, 00674, 00676, 00677, 00678, 00680, 00681, 00682, 00683, 00685, 00687, 00688, 00690, 00692, 00693, 00694, 00698, 00703, 00704, 00705, 00707, 00714, 00715, 00716, 00717, 00718, 00719, 00720, 00721, 00723, 00725, 00726, 00727, 00728, 00729, 00730, 00731, 00732, 00733, 00735, 00736, 00737, 00738, 00739, 00740, 00741, 00744, 00745, 00751, 00754, 00757, 00765, 00766, 00767, 00769, 00771, 00772, 00773, 00775, 00777, 00778, 00780, 00782, 00783, 00784, 00785, 00786, 00791, 00792, 00794, 00795, 00901, 00902, 00906, 00907, 00908, 00909, 00910, 00911, 00912, 00913, 00914, 00915, 00916, 00917, 00918, 00919, 00920, 00921, 00922, 00923, 00924, 00925, 00926, 00927, 00928, 00929, 00931, 00936, 00937, 00949, 00950, 00951, 00952, 00953, 00954, 00956, 00957, 00958, 00959, 00960, 00961, 00962, 00963, 00965, 00966, 00968, 00969, 00970, 00971, 00976, 00977, 00978, 00979, 00981, 00982, 00983, 00984, 00985, 00986, 00987, 00988
Other home health agencies in San Juan
Cms Home Care Metro LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
46/ 100
Home Care Gregoria Auffant
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
29/ 100
Guaynabo Home Care
✓ NursingPhysical therapyOccupational therapySpeech✓ Social work✓ Home health aide
28/ 100
Americare Homehealth Services
✓ NursingPhysical therapyOccupational therapySpeech✓ Social work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Best Option Healthcare Puerto Rico Medicare-certified?
Yes. Best Option Healthcare Puerto Rico (CMS Certification Number 407051) has been Medicare-certified since 11/29/2017, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Best Option Healthcare Puerto Rico compare to other home health agencies in San Juan?
Best Option Healthcare Puerto Rico ranks #1 of 7 home health agencies based in San Juan on the Scorecard score, with 5 stars.
What areas does Best Option Healthcare Puerto Rico serve?
Best Option Healthcare Puerto Rico reports serving 161 ZIP codes to CMS, including 00601, 00602, 00603, 00605, 00606. Call (787) 723-6868 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Best Option Healthcare Puerto Rico. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.