Caregivers Health Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
61/ 100
Not rated
UPMC Home Healthcare
Home health agency · 310 French Street, Erie, PA 16507
Quality of patient care star rating · Patient survey: 5★
60/ 100
Above average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 08/13/1981 · CCN 397157
- Rank in Erie
- #2 of 10 home health agencies
- Rank in Pennsylvania
- #60 of 223 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,461
- Medicare spending
- 4% less than the national average per episode
- Service area
- 29 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 9 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.9% | 95.9% | 96.5% | Better |
| Checked flu shot status | 68.4% | 67% | 64.2% | Better |
| Patients improved at walking or moving around | 88.6% | 91% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 91.6% | 92.7% | 89.7% | Better |
| Patients improved at bathing | 91.1% | 92% | 90.6% | About the same |
| Patients' breathing improved | 90.1% | 92.4% | 91.3% | Worse |
| Patients improved at taking oral medications | 87.5% | 90.5% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 95.9% | 94.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.3% | 0.9% | 0.9% | About the same |
| Discharge function score | 89.2% | 76.5% | 71.7% | Better |
| Health info sent to next provider | 96% | 85.4% | 81.2% | Better |
| Health info given to patient | 98.8% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 80.1% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.4% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 91% | 89% | Better |
| Team communicated well | 90% | 89% | 86% | Better |
| Discussed medicines, pain and home safety | 84% | 84% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 92% | 89% | 85% | Better |
| Would definitely recommend | 84% | 81% | 79% | Better |
Based on 373 completed surveys (29% response rate).
Location and service area
ZIP codes served (29)
16401, 16403, 16407, 16410, 16411, 16412, 16415, 16417, 16421, 16423, 16426, 16427, 16428, 16430, 16438, 16441, 16442, 16443, 16501, 16502, 16503, 16504, 16505, 16506, 16507, 16508, 16509, 16510, 16511
Other home health agencies in Erie
Heartfelt Home Healthcare Services, Inc
✓ NursingPhysical therapyOccupational therapySpeechSocial work✓ Home health aide
58/ 100
Not rated
Interim Healthcare of Erie
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Bayada Home Health Care, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Visiting Nurse Association of Erie County
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
45/ 100
Frequently asked questions
Is UPMC Home Healthcare Medicare-certified?
Yes. UPMC Home Healthcare (CMS Certification Number 397157) has been Medicare-certified since 08/13/1981, which means it meets federal requirements and Medicare will pay for covered home health services.
How does UPMC Home Healthcare compare to other home health agencies in Erie?
UPMC Home Healthcare ranks #2 of 10 home health agencies based in Erie on the Scorecard score, with 3.5 stars.
What areas does UPMC Home Healthcare serve?
UPMC Home Healthcare reports serving 29 ZIP codes to CMS, including 16401, 16403, 16407, 16410, 16411. Call (814) 877-6120 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with UPMC Home Healthcare. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.