Caregivers Health Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
61/ 100
Not rated
Heartfelt Home Healthcare Services, Inc
Home health agency · 4166 West Ridge Road, Erie, PA 16506
Not rated Quality of patient care star rating
58/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 01/26/2010 · CCN 398124
- Rank in Erie
- #3 of 10 home health agencies
- Rank in Pennsylvania
- #76 of 223 scored home health agencies
- Services
- Skilled nursing, Home health aide · Not offered: Physical therapy, Occupational therapy, Speech-language pathology, Medical social services
- Service area
- 19 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 1 of 3 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 90.5% | 95.9% | 96.5% | Worse |
| Timely action on medication issues | 100% | 94.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 4.8% | 0.9% | 0.9% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community -; preventable readmissions -; preventable hospitalizations -.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 91% | 89% | About the same |
| Team communicated well | 93% | 89% | 86% | Better |
| Discussed medicines, pain and home safety | 95% | 84% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 93% | 89% | 85% | Better |
| Would definitely recommend | 80% | 81% | 79% | About the same |
Based on 8 completed surveys (28% response rate).
Location and service area
ZIP codes served (19)
16316, 16335, 16354, 16406, 16412, 16415, 16424, 16428, 16433, 16441, 16501, 16502, 16503, 16504, 16505, 16506, 16509, 16510, 16511
Other home health agencies in Erie
UPMC Home Healthcare
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
60/ 100
Interim Healthcare of Erie
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Bayada Home Health Care, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
47/ 100
Visiting Nurse Association of Erie County
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
45/ 100
Frequently asked questions
Is Heartfelt Home Healthcare Services, Inc Medicare-certified?
Yes. Heartfelt Home Healthcare Services, Inc (CMS Certification Number 398124) has been Medicare-certified since 01/26/2010, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Heartfelt Home Healthcare Services, Inc compare to other home health agencies in Erie?
Heartfelt Home Healthcare Services, Inc ranks #3 of 10 home health agencies based in Erie on the Scorecard score.
What areas does Heartfelt Home Healthcare Services, Inc serve?
Heartfelt Home Healthcare Services, Inc reports serving 19 ZIP codes to CMS, including 16316, 16335, 16354, 16406, 16412. Call (814) 838-2743 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heartfelt Home Healthcare Services, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.