Integrity Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
60/ 100
Southwest General Home Health
Home health agency · 7575 Old Oak Blvd, Middleburg Heights, OH 44130
Quality of patient care star rating · Patient survey: 4★
40/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 10/15/1984 · CCN 367253
- Rank in Middleburg Heights
- #3 of 4 home health agencies
- Rank in Ohio
- #247 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 2,086
- Medicare spending
- 4% less than the national average per episode
- Service area
- 127 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 6 of 16 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 93.1% | 96.1% | 96.5% | Worse |
| Checked flu shot status | 65.5% | 62.1% | 64.2% | Better |
| Patients improved at walking or moving around | 79.5% | 89.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 81% | 91.3% | 89.7% | Worse |
| Patients improved at bathing | 84% | 91% | 90.6% | Worse |
| Patients' breathing improved | 86.2% | 91.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 76.9% | 89.8% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.7% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 95.9% | 94.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.3% | 1% | 0.9% | About the same |
| Discharge function score | 77.5% | 74.9% | 71.7% | Better |
| Health info sent to next provider | 99.9% | 83.2% | 81.2% | Better |
| Health info given to patient | 97.9% | 91% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 86.4% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 5% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 89% | 89% | Worse |
| Team communicated well | 86% | 87% | 86% | About the same |
| Discussed medicines, pain and home safety | 77% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 84% | 86% | 85% | About the same |
| Would definitely recommend | 74% | 77% | 79% | Worse |
Based on 409 completed surveys (32% response rate).
Location and service area
ZIP codes served (127)
44001, 44011, 44012, 44017, 44022, 44023, 44026, 44028, 44035, 44039, 44040, 44044, 44050, 44052, 44053, 44054, 44055, 44056, 44060, 44067, 44070, 44074, 44077, 44089, 44090, 44092, 44094, 44095, 44102, 44103, 44104, 44105, 44106, 44107, 44108, 44109, 44110, 44111, 44112, 44113, 44115, 44116, 44117, 44118, 44120, 44121, 44122, 44123, 44124, 44125, 44126, 44127, 44128, 44129, 44130, 44131, 44132, 44133, 44134, 44135, 44136, 44137, 44138, 44139, 44140, 44141, 44142, 44143, 44144, 44145, 44146, 44147, 44149, 44201, 44202, 44203, 44212, 44214, 44215, 44216, 44217, 44221, 44223, 44224, 44230, 44231, 44233, 44236, 44240, 44241, 44242, 44253, 44256, 44262, 44264, 44266, 44270, 44272, 44273, 44280, 44281, 44286, 44305, 44306, 44307, 44310, 44311, 44312, 44314, 44319, 44320, 44612, 44614, 44646, 44647, 44663, 44680, 44685, 44702, 44705, 44706, 44708, 44709, 44714, 44718, 44720, 44730
Other home health agencies in Middleburg Heights
Always Best Care Cleveland South
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
46/ 100
Pure Health at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Southwest General Home Health Medicare-certified?
Yes. Southwest General Home Health (CMS Certification Number 367253) has been Medicare-certified since 10/15/1984, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Southwest General Home Health compare to other home health agencies in Middleburg Heights?
Southwest General Home Health ranks #3 of 4 home health agencies based in Middleburg Heights on the Scorecard score, with 2 stars.
What areas does Southwest General Home Health serve?
Southwest General Home Health reports serving 127 ZIP codes to CMS, including 44001, 44011, 44012, 44017, 44022. Call (440) 816-6850 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Southwest General Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.